Senior HR Business Partner, Fintech

At Optasia we use the latest technologies and tools to build impactful customer experiences, grow our network and provide comprehensive financial access for millions of customers in countries across continental Africa, Asia and beyond.

We are seeking a dynamic Senior HR Business Partner, Fintech who has deep experience supporting fast-growing, international business coupled with a strong understanding of startup and scaleup culture.

This is not a junior or mid-level role. This is a Senior team role in a growing organization - an opportunity to work in a company where a go-getter spirit and customer orientation are valued as highly as technical excellence.

Key Responsibilities

• Act as the single point of contact for the employees and leaders in your region.
• Act as a strategic partner in your region, identifying the people needs required by the business.
• Partner with senior business leaders to shape and execute people strategies that align with company growth priorities, organization design needs, and workforce plans.
• Act as a thought leader and coach. Providing trusted guidance on performance, engagement, talent planning, succession, team effectiveness, change management and complex employee relations matters.
• Use people data and business insight to identify trends, diagnose organizational issues, and recommend practical actions that improve retention, productivity and leadership capability.
• Support leaders through organizational change, including restructures, operating model changes, role clarity and communication planning.
• Collaborate with Talent Acquisition, Rewards, Payroll and People Operations colleagues to ensure joined-up delivery of core people processes and a consistent employee experience.
• Coach and challenge managers to raise the quality of decision-making, leadership behaviours, and people management practices across their functions.
• Acts as HR policy and process expert: lead annual people cycles such as performance reviews, talent reviews, promotions, workforce planning, and compensation discussions.
• Ensure local practices remain aligned with employment legislation, internal policy, and Optasia's values.
• Lead the continuous improvement of People team frameworks, policies, and manager enablement tools to support international scale.

Why Optasia?

Optasia is a high-growth, AI-powered financial infrastructure platform serving over 432 million users in emerging markets across Africa and Asia. By harnessing the power of AI and real-time data we unlock financial opportunities for customers. We have been recognized as a top fintech by Forbes Middle East, culminating in a successful JSE listing in 2025.

At Optasia, our global team builds the tech, products and services which will change the game for the world's unbanked population.