Surgery Scheduler- Urology

Urology

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.

Job Description

Surgery Scheduler -

• Full-Time, 40 hours/ week.
• Location: Naperville
• Hours: Monday-Friday, 8:00-4:30pm.

Benefits:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.We are seeking a detail-oriented, highly organized Surgery Scheduler to join our urology team. The Surgery Scheduler plays a critical role in coordinating surgical procedures for patients by acting as the primary liaison between physicians, patients, hospitals, and surgical teams. The ideal candidate will possess strong communication skills, medical scheduling experience, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Schedule urologic surgeries, procedures, and pre-operative testing per physician orders.
• Coordinate surgery dates with physicians, operating rooms, anesthesia, and hospital staff.
• Communicate with patients regarding surgery details, pre- and post-operative instructions, insurance coverage, and required documentation.
• Verify patient insurance coverage and obtain necessary authorizations and referrals.
• Ensure all necessary paperwork and clearances (e.g., labs, imaging, H&P) are completed and available prior to surgery.
• Maintain accurate and updated records in the EMR (Electronic Medical Records) system.
• Reschedule or cancel procedures as needed and notify all affected parties.
• Serve as a resource for patients with questions regarding their procedures.
• Maintain strict confidentiality and comply with HIPAA regulations.
• Assist with administrative tasks as needed within the practice.

Qualifications

• High school diploma or GED required.
• 2+ years prior surgery scheduling, telephone, computer and customer service experience.

The compensation for this role includes a base pay range of $16.30-24.50/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

 

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.