Hiring.Camp

Senior Head Therapist

Kempinski Hotels

·

Today

Location
Bangkok, Bangkok
Type
Full-time
Department
Healthcare
Seniority
Senior
Source
Pinpoint

Description

Senior Head Therapist

Department: Spa & Recreation

Employment Type: Permanent - Full Time

Location: Thailand - Bangkok



Description

Treatment Delivery & Personalization: Perform professional spa treatments tailored to individual guest needs while upholding luxury service and brand standards.


Guest Journey & Consultation:
Connect with guests to assess expectations, record personal preferences, and handle check-in, handover, and satisfaction follow-ups.


Product Knowledge & Retail Sales:
Maintain in-depth knowledge of spa therapies and promotions to actively drive retail and service sales targets.


Hygiene & Station Management:
Prepare, sanitize, and reset treatment rooms, linens, and equipment in compliance with health and hygiene protocols.


Inventory & Cost Control:
Monitor professional supplies, manage stock levels, and use products strictly within manufacturer dosage guidelines to minimize waste.


Operational Flexibility & Safety:
Adhere to spa SOPs, safety standards, and scheduled appointments, providing support for front desk reception and promotional events as needed.



Key Responsibilities

Treatment Delivery & Personalization: Perform professional spa treatments tailored to individual guest needs while upholding luxury service and brand standards.


Guest Journey & Consultation:
Connect with guests to assess expectations, record personal preferences, and handle check-in, handover, and satisfaction follow-ups.


Product Knowledge & Retail Sales:
Maintain in-depth knowledge of spa therapies and promotions to actively drive retail and service sales targets.


Hygiene & Station Management:
Prepare, sanitize, and reset treatment rooms, linens, and equipment in compliance with health and hygiene protocols.


Inventory & Cost Control:
Monitor professional supplies, manage stock levels, and use products strictly within manufacturer dosage guidelines to minimize waste.


Operational Flexibility & Safety:
Adhere to spa SOPs, safety standards, and scheduled appointments, providing support for front desk reception and promotional events as needed.

Skills

ComplianceRetail Sales

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