Product Quality Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Lumentum is seeking a Product Quality Manager to lead product quality across the product lifecycle, from design and new product introduction through mass production. You will partner with engineering, procurement, supplier quality, and cross-functional teams to qualify components, manage quality risks, resolve excursions, improve yield and process stability, and report key quality performance metrics.

Key Responsibilities

New Product Introduction (NPI) & Design Quality

• Design Phase Engagement: Actively participate in the early product design stages to provide DFM/DFQ (Design for Manufacturability / Design for Quality) input, ensuring quality considerations are integrated into the product architecture.
• Risk Management: Lead quality risk analyses (e.g., DFMEA, PFMEA) during prototype, NPI, and sample build stages to proactively identify, assess, and mitigate potential design and manufacturing risks.
• Build Quality Control: Monitor quality metrics and operational standards during engineering prototype and customer sample builds, ensuring timely resolution of technical or process issues.

Material & Supplier Quality Management

• Material Qualification: Drive the qualification process for key optical and electronic components (e.g., lasers, photodetectors, optical sub-assemblies, PCBs, and packaging materials).
• Supplier Collaboration: Collaborate with procurement and supplier quality engineering (SQE) teams to establish rigorous component quality standards and incoming inspection criteria.

Mass Production (MP) & Continuous Improvement

• Continuous Improvement: Drive cross-functional teams to achieve continuous improvement initiatives during the Mass Production (MP) stage, focusing on yield optimization, failure reduction, and process stability.
• Incident & Excursion Management: Lead root cause analysis (RCA) using standard problem-solving methodologies (e.g., 8D, 5-Why, Fishbone) for field returns, internal non-conformances, and quality excursions.
• Quality Governance: Establish and track key quality metrics (Yield, DPPM, RMA rate) and present regular quality reporting to executive leadership and key stakeholders.

Required Qualifications

Professional & Technical Background

• Education: Bachelor’s degree or higher in Optical Engineering, Electrical Engineering, Materials Science, Physics, or a related technical field.
• Domain Expertise: Proven experience (5+ years preferred) in quality engineering or management within the Optical Module / Transceiver industry.
• Technical Knowledge: Deep understanding of optical sub-assemblies (TOSA/ROSA), active/passive optical components, semiconductor lasers, and optical manufacturing processes.

Quality Tools & Standards

• Quality Methodologies: Proficient in FMEA, SPC, MSA, and PPAP frameworks.
• Critical Thinking Skills: Strong expertise in root cause analysis methods (8D reporting, CAPA).
• Industry Standards: Familiarity with Telcordia standards (GR-468, GR-1221), IPC standards, ISO 9001, and relevant industry reliability requirements.

Soft Skills & Other Requirements

• Leadership & Communication: Excellent communication, cross-functional collaboration, and project management skills.
• Language Proficiency: Professional working proficiency in English (written and spoken) for cross-border collaboration and customer interactionn.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.