Night Auditor- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands.  We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a   career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!

What you will have an opportunity to do:

The Night Auditor position requires always working a flexible schedule of evening and overnight shifts including weekends and public holidays and on call. The applicant must meet the minimum requirements and must be able to speak, read, write English in the workplace. The successful candidate duties and responsibilities will include but not limited to the following:

• Organize the shift, and review and complete the following: remaining reservations, verify that all contingency reports have been run, resolve discrepancies with departments out of balance, verify no-shows and complete a walk report.
• Reconcile daily financial transactions.
• Process guest check-ins and check-outs, handle reservations and ensure accuracy in billing and accounting records.
• Respond to guest inquiries and address any issues that arise during the night. Communicate with next shift associates by logging pertinent information through hotel’s pass-along system.
• Provide the highest quality of service to guests at all times.
• He/she will be responsible for reconciling Food & Beverage, Front office and all the credit/cash transactions for the day, effectively and efficiently.
• Close the business day in the PMS system and ensure all postings are accurate.
• Prepare, review, and distribute daily reports such as the Manager’s Report, Occupancy Report, and Revenue Summary.
• Record and reconcile all transactions in the income journal, ensuring accuracy and compliance with accounting standards.
• Perform all other duties deemed necessary by management.

What are we looking for?

Requirements/Qualifications:

• Must have at least one or more years of Front Office experience.
• Minimum of 2 years Hotel Accounting and Audit experience required.
• Working knowledge of OPERA and PMS computer systems required.
• Computer skills such as, Microsoft Word, Excel will be required.
• The successful candidate must be able to work shifts between 11 pm to 7 am.
• Should also be willing to work 6 days a week overnight shifts and if needed on public holidays and weekends.

Pay rate: C.I $8-$10 hourly, plus gratuities

Compensation:

CI$8.00

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CI$10.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.