Employee Relations Specialist

Bachelor's degree and 2+ years of Employee Relations, Human Resources, or related work experience. OR Associate's degree and 4+ years of Employee Relations, Human Resources, or related work experience. OR High School Diploma or equivalent and 6+ years of Employee Relations, Human Resources, or related work experience. Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience. Bachelor's Degree or equivalent in Business, Human Resources, Psychology, Humanities, or related field 3+ years of Employee Relations, Human Resources or related work experience 1+ year of experience working in a large matrixed organization Familiarity with HRIS systems and case tracking tools and best practices Write clear and detailed technical documentation and/or reports for projects and investigations Excellent communication skills Strong problem-solving abilities and attention to detail Ability to work independently and as part of a team in a fast-paced, high-volume environment Detail oriented with excellent organizational skills Proven ability to interact effectively with senior leaders and influence decision-making Conduct ER investigations and cases related to dissatisfaction, company confidential information, critical incidents, policy and practice questions, policy compliance, professional conduct and/or interpersonal conflict with support from ER leadership. Leverage knowledge of ER best practices, including applicable state/federal/local law and fair and equitable employment practices to support ER-related projects (e.g., investigations, performance improvement plans, conflict management, etc.) and any follow-up with guidance. Utilize data and information from interviews, analytic tools, surveys, observations, and performance data to make data-based recommendations on ER-related topics (e.g., employee morale, employee engagement, work/life balance, organizational culture, employee turnover, workplace incidences, etc.). Collaborate with immediate team members, internal counsel, HR teams, and other relevant resources to resolve employee relations-related issues effectively and in compliance with local/applicable laws. Learn and apply knowledge of Human Resources and Employee Relations best practices to accomplish work that is aligned with company's priorities, culture, and vision. Seek essential knowledge of advances in the Employee Relations field and identify opportunities for professional growth and development; share knowledge with others. Identify areas of opportunity for team to improve processes and efficiency. Must be flexible and adaptable to changing organization needs and be able to confidently respond to changes and alter approach to meet business needs. Write detailed technical documentation to describe investigation outcomes.