- Location
- Kinshasa, Kinshasa,CD, CD
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
- Source
- Eightfold
Description
## Purpose role
The Manager SRAN Optimization leads and manages all activities related to Radio Network Optimization (2G/3G/4G/5G) to ensure the best quality of service (QoS), user experience (Q0E), and efficient of network resources.
## Key Responsibilities
Network Performance management
o Supervise daily/weekly/monthly network performance analysis across 2G/3G/4G.
o Track all KPIs as per Vodacom guidelines
o Ensure Performance aligned with business and Regulatory SLAs.
Optimization Strategy & Planning
o Define and implement the optimization roadmap per region and/or per technology.
o Lead optimization campaigns for new sites, new features, or network changes such refarming, DSS, VOLTE.
o Oversee pre- and post-launch optimization of newly integrated sites or/and clusters.
o Design and implement optimization strategies to improve efficiency, capacity, coverage, quality or cost-effectiveness
Team & Process
o Manage a team of optimization
o Lead all entities (Huawei, ZTE, Accenture, …) subject to Optimization contract with Vodacom
o Define procedures for drive test analysis, parameter tuning, KPI monitoring or for any optimization activity.
o Ensure best practices and standardization across regions and vendors.
o Coordinate borders matter with other country through Regulator’s guidelines and processes.
Cross-functional Coordination
o Work closely with planning, rollout, transmission and core network teams.
o Coordinate actions following customer complaints, VIP issues, or coverage gaps.
o Interface with vendor partners to validate features, trials, or software upgrades
Tools and Automation
o Manage optimization tools
o Promote use of AI/ML or automation for anomaly detection and self-healing
o Oversee database integrity for live and planned configurations.
o Utilize analytics tools such crowdsourcing, Sonar, Smart planning, Atoll, TEMS….
## Accountabilities
- Achieve and maintain network KPIs and user experience scores.
- Ensure on-time resolution of performance degradation or services issues
- Provide accurate and timely performance reports to management and regulators
- Ensure alignment of optimization strategy with growth and business needs
## Decision ownership
- Prioritize optimization efforts by region, technology, or business impact
- Approve key parameter changes, features activation or frequency refarming plans.
- Validate performance acceptance for new sites or network changes
- Decide on vendor escalations or design changes based on performance gaps
## Core competencies, knowledge and experience:
Core Competencies
- Leadership & Team Management
- Analytical thinking
- Strategic Planning
- Cross-functional communication
- Project Management
- Adaptability & Innovation
Knowledge areas
- Strong knowledge of wireless network technologies such as LTE, CDMA, GSM, UMTS. 5G is an advantage.
- Performance management and monitoring Tools (OSS/UME/U2000, Huawei PRS, Smart Care….)
- Excellent computer skills of Microsoft Word, Excel, PowerPoint
- Data analytics and scripting in Excel, SQL or other data processing languages for custom analysis and automation
- KPIs, QoE/QoS and SLAs analysis
- Drive test & post-processing
- RF Parameters and futures tuning
Experience
- +/- 7 years in a relevant optimization, engineering, or performance management role and environment
- Cross-Functional Projects
- System integration in multi-vendor or multi-platform environments
- Change management process
- Network Modernization & Audits
- Regulatory engagement & KPI /DT Benchmarking engagement
- Team leadership and organization
Must have technical / professional qualifications:
- Bachelor’s degree (BAC+5) in electrical engineering (Telecommunications) or related fields