Departmental Systems Analyst - PACS Administrator (Open & Promotional)

San Mateo County Health - San Mateo Medical Center is seeking highly qualified candidates for the position of Departmental Systems Analyst - PACS Administrator.  The current vacancy is a regular, full-time position. 

Primary responsibilities of the Department System Analyst include:

PACS Administration & System Management

• Administer, maintain, and support the organization’s PACS, enterprise imaging, and associated imaging applications.
• Manage PACS configuration, user access, roles, permissions, and security.
• Monitor PACS performance, storage capacity, system availability, and interfaces.
• Troubleshoot PACS issues and coordinate resolution with vendors, Information Technology, and modality/application teams.
• Perform system upgrades, patches, configuration changes, and testing in accordance with organizational change-management processes.
• Maintain PACS documentation, system configurations, workflows, and downtime procedures.
• Monitor image routing, transmission, storage, and retrieval to ensure timely availability of diagnostic images

 DICOM & Interface Management

Clinical Imaging Workflow Support

Project & Vendor Management

Ideal Candidate will have:

The Ideal candidate will also possess the following Preferred qualifications:

Duties may include, but are not limited to, the following:

• Participate in the modification of existing systems and/or the implementation of new systems by developing, writing and disseminating procedures that utilize new or changed system applications; and by evaluating system deadlines. modifications in response to operational, program and/or regulatory changes.
• Receive requests for assistance related to the use of department and/or program systems and software applications; determine severity of problem and resolve or refer to appropriate personnel or vendor for resolution.
• Participate in a variety of system user and work groups to identify user needs and operational, programmatic and/or regulatory changes affecting application requirements and other related issues.
• Interact with vendors, outside agencies, auditors and other staff regarding requests for data or special reports.
• Provide or arrange for the training of staff on the information systems used by the department and/or program; requests adhoc reports.
• Perform system administration functions including monitoring applications, adding and deleting users, modifying user profiles, re-setting passwords and file maintenance.
• Maintain a variety of departmental and/or program databases, files and records; queries and generates reports on a scheduled and adhoc basis.
• Prepare and track requests to information technology staff, vendors and/or service providers for routine system changes and reports.
• Perform related duties as assigned.

Skill/Ability to:

• Provide technical and analytical support to users of department systems and applications.
• Communicate with department personnel to identify and translate information needs into system requirements.
• Communicate departmental information system needs to system providers for the design, development and/or enhancement of system applications.
• Evaluate the effectiveness of newly developed systems and/or applications.
• Develop and present comprehensive training materials.
• Analyze administrative and management problems, evaluate alternatives, reach sound conclusions and effectively implement changes.
• Prepare clear, concise and accurate documentation, instructions, correspondence and other written materials.
• Organize work, set priorities and meet critical deadlines.
• Maintain accurate records and files.
• Communicate effectively, orally and in writing, with both technical and non-technical personnel.
• Establish and maintain effective working relationships with those contacted in the course of the work.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Education: Equivalent to graduation from a four-year college with major coursework in public administration, business administration, information systems, or closely related field.

Experience: Three years of responsible experience in a position that would provide knowledge of department-specific programs, processes and/or operations, including at least one year of experience in the planning, implementation, oversight and/or utilization of automated information systems and applications used to support departmental activities.

Physical Requirements:

• Sits for extended periods of time on a consistent and daily basis; stands, walks, and reaches by extending hands and arms in any direction on an occasional to frequent basis.
• Uses finger dexterity to pick, pinch and type; on a consistent and daily basis; and occasionally grasp objects with fingers and palms.
• Communicates verbally by listening and talking on a consistent and daily basis.

Note: Individuals who do not meet these physical requirements due to disability will be reviewed on a case-by-case basis.

Open & Promotional. Anyone may apply.  Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score on this examination.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Wednesday, October 21, 2026, by 11:59 PM PST
Application Screening: Week of October 21, 2026
Civil Service Panel Interviews: Week of October 26 or November 2, 2026

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.

The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.