Corporate Card, and T&E Specialist – EMEA

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Corporate 

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Corporate, you are integral to our company’s award-winning success. 

• Enrich your managerial and organizational talents – from finance, quality, and supply chain to human resources, IT, sales, and strategy 

• Augment your comprehensive skillset with expert training across decision-making, change management, leadership, and business development  

• Obtain 360-degree support throughout your career life cycle, from early-stage to seasoned leader  

What You’ll Be Part Of

As Corporate Card and T&E Specialist for the EMEA region, you will be responsible for supporting the daily administration, compliance, and continuous improvement of the Company's Travel, Expense, and Corporate Card programs across the Europe, Middle East, and Africa (EMEA) region. In this role, you will be the regional subject matter expert for the American Express Corporate Card Program and Emburse (Chrome River) expense management platform, supporting cardholder onboarding and offboarding, accurate system administration, policy compliance, employee support, financial controls, and operational excellence.

This role partners closely with employees, Finance, Payroll, Procurement, HR, Shared Services, travel suppliers, and external vendors to ensure efficient travel operations.  As well as accurate expense processing, corporate card compliance, and exceptional customer support. The ideal candidate possesses strong analytical skills, excellent customer service, and hands-on experience administering Emburse (Chrome River) and the American Express Corporate Card Program within a multinational organization.

Experience with AppZen AI Expense Auditing is highly desirable.

How You’ll Make An Impact 

Corporate Card Administration

• Manage the American Express Corporate Card program throughout EMEA
• Coordinate new card applications, cancellations, renewals, account maintenance, and training. Including regularly monitoring and deactivating inactive cards
• Monitor card compliance and delinquency reporting. Regularly review delinquency reports, starting at 30 days past due. Notify cardholders of overdue accounts and provide guidance to help them bring their accounts current. Monitor improper card usage, such as personal spending, and assess whether escalation to a supervisor, Human Resources, or department head is necessary. Suspend cards for non-payment or misuse to ensure compliance with corporate policies.
• Support reconciliation of corporate card transactions
• Assist employees with card-related questions and issue resolution. Educate cardholders on their responsibilities, liabilities, and intended use of the T&E card
• Optimize Corporate Card Incentive Plan. Maintain low Client Held-Days (CHD) to maximize incentive rebates for HARMAN at the end of each contract year. Achieve this by actively managing aging expenses in individual traveler card accounts. Assist in reconciling charge card balances monthly and notify cardholders of any personal balances due. Assess credit balances to determine whether refunds should be issued to the employee or allocated to HARMAN
• Partner with American Express on program enhancements and service improvements, as well as areas of company expansion or divestiture

Expense Management

• Administer the Emburse Expense platform for EMEA users.
• Support expense report submissions, approvals, and troubleshooting.
• Assist with system configurations, user profiles, organizational structures, and approval workflows.
• Investigate and resolve expense system issues in partnership with Emburse Support.
• Ensure timely processing of expense reports while maintaining policy compliance.
• Assist with month-end activities and Finance reporting.

Travel Program Support

• Support the Regional Corporate Travel Manager with daily travel operations throughout EMEA.
• Assist employees with travel policy interpretation and travel-related questions.
• Coordinate with the global travel management company (Amex GBT) to resolve traveler issues.
• Support traveler onboarding and offboarding activities.
• Assist with travel communications and policy rollouts.
• Provide backup support for travel-related projects, supplier initiatives, and regional deployments.

Compliance & Audit

• Support HARMAN Shared Service T&E Auditors in evaluating employee compliance with company T&E policies and procedures.
• Report potential fraud or policy violations to the Director of Corporate Travel or the traveler’s Finance lead.
• Manage weekly T&E general ledger (GL) output files, ensuring data accuracy for ERP system uploads across HARMAN business units.
• Review system export files and oversee payment processing to various Accounts Payable teams for submission to the HARMAN Corporate Card provider in the EMEA market.
• Maintain accurate documentation and audit trails.

Reporting & Analytics

• Develop recurring and ad hoc reporting for:
  • Corporate Card utilization
  • Expense compliance
  • Delinquency reporting
  • Policy violations
  • Spend analytics
  • Operational performance metrics
• Analyze trends and recommend opportunities to improve compliance, efficiency, and employee experience.
• Support regional and global reporting initiatives.

Continuous Improvement

• Identify opportunities to automate manual processes and improve user experience. Contribute to the development of best practices and policy recommendations to optimize the expense reporting process. This includes providing analytical reports to the T&E team and company leadership to enhance efficiency and compliance
• Participate in global Travel & Expense system implementations and regional deployments
• Assist in implementing new technologies and process enhancements within HARMAN’s managed travel program. This includes supporting online statement retrieval, upgrades to T&E software, and optimizing internal workflows to improve efficiency and user experience
• Assist in developing and executing a crisis recovery plan for business travel during national or global emergencies, ensuring financial support for travelers. In cases where a corporate card becomes delinquent or canceled while a traveler is away from their home location, coordinate with the corporate card provider to maintain card functionality until the traveler returns
• Recommend process improvements that strengthen compliance while reducing administrative effort

What Makes You A Strong Fit

• Bachelor's degree in Business, Finance, Accounting, Information Systems, or related field (or equivalent experience)
• 5+ years of experience administering a corporate expense management platform, preferably Emburse (Chrome River)
• 5+ years of experience managing a Corporate Card program, preferably American Express
• Experience supporting multinational organizations across the EMEA region
• Strong knowledge of expense management, financial controls, policy governance, and corporate card administration
• Experience configuring approval workflows, organizational structures, and user administration within Emburse
• Experience supporting audit, compliance, and policy enforcement.
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, reporting, data analysis)
• Excellent customer service, communication, and problem-solving skills
• Ability to manage multiple priorities while maintaining exceptional attention to detail

Bonus Points if You Have

• Experience with AppZen AI Expense Audit
• Experience supporting American Express Global Business Travel (Amex GBT)
• Knowledge of VAT recovery processes and regional tax requirements.
• Experience supporting online booking tools (Neo, Cytric, Concur, or similar)
• Experience participating in global Travel & Expense implementations
• Knowledge of SAP, Oracle, Workday, or similar ERP platforms
• Experience with business intelligence and reporting tools

What You Can Expect 

• A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week. 
• Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others) 
• Learning and development opportunities through our award-winning HARMAN University programs 
• Wellness benefits designed to support your overall well-being 
• Tuition reimbursement support 
• Access to the HARMAN campus fitness center and cafeteria, where available 
• An inclusive and diverse work environment that supports both your professional and personal development

#LI-DP3

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.