Sales / Solution Sales 1 Section - DX Solution Sales Section , Corporate Business Supervisory Department(GSD)

Job Description:

Business Overview

Rakuten Group aims to provide innovative services in the telecommunications and IT industries, and to grow in the global market. In particular, we contribute to the business growth of our customers by solving their business challenges using various services, including SaaS solutions, MDM, security services, Rakuten AI (generative AI software), embedded devices bundled with Rakuten Mobile communication, and devices such as smartphones/tablets/PCs, etc., that support corporate mobile utilization.

Department Overview

You can realize business growth and self-growth by providing innovative DX solutions to customers using Rakuten Group's assets, such as SaaS solutions, MDM, security services, Rakuten AI (generative AI software), robots, embedded devices bundled with Rakuten Mobile communication, and devices such as smartphones/tablets/PCs, etc., that support corporate mobile utilization. In addition, you can work in a stimulating environment with diverse and talented members while upgrading your skills and career in a growing market.

Position:
Why We Hire

We are seeking talent to be responsible for Rakuten Mobile's DX solution sales due to business expansion.

Position Details

DX solution sales to promote various services such as SaaS solutions, MDM, security services, Rakuten AI (generative AI software), embedded devices bundled with Rakuten Mobile communication (AI monitoring cameras, digital signage, AI robot vacuum cleaners, robots, Pocketalk, etc.), and devices such as smartphones/tablets/PCs, etc., that support corporate mobile utilization.

・Select target customers and execute strategic approaches.

・Carefully listen to customers' business challenges and needs.

・Propose optimal solutions to customers' challenges by combining the various services mentioned above with Rakuten Mobile communication.

・Conduct presentations that clearly explain the proposed content to customers and specifically present the effects of implementation.

・Create estimates, negotiate prices and adjust contract terms, and aim to conclude contracts.

・Conduct follow-up after implementation to improve customer satisfaction.

・Collect market trends and competitor information and use it to formulate sales strategies.

・Collaborate with planning and marketing departments to develop and provide products and services that meet customer needs.

Work Environment

You can work in a dynamically expanding organization in collaboration with global teams inside and outside the company. We support efficient work execution by utilizing the latest IT tools and systems that utilize AI, etc.

Mid-career hires from the IT and mobile industries are enrolled. Members with diverse experiences gather and promote projects by utilizing their expertise.

Mandatory Qualifications:

・Experience in solution sales for IoT devices, cloud services, or SaaS (2+ years preferred)

・Experience in B2B sales

・Professional experience in the IT/telecommunications industry

・Basic PC skills (Excel, Word, PowerPoint, etc.)

・TOEIC score of 600 or higher

Desired Qualifications:

・Experience in project planning and management

・A mindset of proactively taking on challenges beyond assigned responsibilities and initiating new endeavors

・Experience in executing tasks by collaborating and cooperating with one's own organizational leadership and stakeholders to achieve shared goals

・Experience in proactively anticipating and addressing the needs of internal and external customers to continuously enhance the customer experience

Other Information:

Additional information on Location

Futako Tamagawa Rise Office

Zip Code :158-0094

Location : Futako Tamagawa Rise 13F,

2-21-1 Tamagawa, Setagaya-ku. Tokyo

Additional information on English Qualification

If you have previously achieved a TOEIC score of 600 or higher but are unable to provide an official certificate, you will be required to take the TOEIC IP test hosted by our company during the selection process.

Additionally, we require employees to achieve a TOEIC score of 800 or higher within two years of joining the company.

Japanese: Business-level Japanese proficiency. Understanding of Japanese business customs and culture, and ability to communicate, negotiate, and present smoothly with customers.

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Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)