Account Manager

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About this opportunity

Ericsson is seeking an Account Manager to drive business growth and strengthen strategic customer relationships across the telecommunications industry. In this role, you will work closely with customers to understand their business objectives, identify opportunities, and position Ericsson’s portfolio of products, solutions, and services as a trusted partner in their digital transformation journey.You will play a key role in developing account strategies, driving sales opportunities, managing customer relationships, and delivering long-term value for both our customers and Ericsson.

What you will do

• Develop and maintain strong relationships with key customer stakeholders and decision-makers.
• Drive profitable business growth by identifying, developing, and converting new and existing opportunities.
• Understand customer business priorities and align Ericsson solutions to support their strategic objectives.
• Lead commercial discussions, including value positioning, business case development, negotiations, and contract management.
• Build and maintain a healthy sales pipeline across products, solutions, and services.
• Collaborate with technical, delivery, finance, legal, and solution teams to develop competitive and customer-focused proposals.
• Monitor market trends, customer challenges, and competitive activities to identify growth opportunities.
• Support customer success by ensuring delivered solutions generate measurable business value.
• Contribute to account planning and long-term business development strategies.

The skills you bring

• Experience in Account Management, Sales, Business Development, or Customer Engagement roles.
• Strong understanding of the Telecommunications, ICT, or Technology industry.
• Proven ability to build trusted relationships with customers and senior stakeholders.
• Experience managing complex sales opportunities and commercial negotiations.
• Strong business acumen and customer-focused mindset.
• Ability to identify customer needs and translate them into value-based solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Strategic thinking combined with strong execution and results orientation.
• Ability to work effectively in cross-functional and multicultural environments.
• Fluent English, both written and spoken.

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Puerto Rico (PR) ||

Req ID: 790765