- Type
- Full-time
- Department
- Administration
- Education
- Master
- Closing date
- Today
- Source
- ApplyToJob
Description
About Uniworld
We are a value-driven company committed to social, economic, and environmental responsibility. Specialists in luxury river and off-river travel, we take pride in creating an exceptional guest experience with warmth, professionalism, and attention to detail.
Your Life onboard
Life onboard is shaped by the company’s commitment to excellence. Unlike large-scale passenger ships, Uniworld vessels typically carry between 100 and 160 guests, allowing for more meaningful interactions and personalized service.
Our ships foster a culture of collaboration, professionalism, and shared purpose. We support one another, welcome fresh ideas, and pursue efficiency, always keeping our mission at the centre of everything we do.
Life on the river reflects our passion for hospitality and travel. Together, we create memorable guest experiences with genuine care, warmth, and elegance.
Our diverse teams are the heart of our success, united by respect, accountability, and pride. We approach travel as both a privilege and a responsibility, guided by a strong commitment to sustainability and positive global impact. With adaptability, integrity, and dedication to excellence, we inspire each other to dream bigger, achieve more, and grow together.
Your profile
Curious and forward-thinking, you embrace innovation and collaborate inclusively across diverse teams, with openness and teamwork coming naturally to you.
Hospitality is at your core, warm, attentive, and professionally presented, you place others’ wellbeing first and approach every task with a positive, proactive attitude.
In everything you do, you stay focused on quality and align your daily work with our broader company goals, contributing to shared success.
Your Responsibilities
Specific Requirements
Your future with Uniworld
You’ll join a collaborative workplace where ideas are valued, and responsibility is shared early on. Our ships sail across Europe, giving you the chance to travel and grow through international exposure and cross-functional teamwork.
We offer competitive employment conditions, a modern work environment, and a team culture built on respect and trust. More than that, you’ll be part of a company where your contribution makes a visible impact on our business, our guests, and our shared commitment to sustainable travel.
Note: Due to legal requirements, we can only accept applicants from EU/EEA/CH. We welcome internal and external candidates. The position is based on our European ships.
We are a value-driven company committed to social, economic, and environmental responsibility. Specialists in luxury river and off-river travel, we take pride in creating an exceptional guest experience with warmth, professionalism, and attention to detail.
Your Life onboard
Life onboard is shaped by the company’s commitment to excellence. Unlike large-scale passenger ships, Uniworld vessels typically carry between 100 and 160 guests, allowing for more meaningful interactions and personalized service.
Our ships foster a culture of collaboration, professionalism, and shared purpose. We support one another, welcome fresh ideas, and pursue efficiency, always keeping our mission at the centre of everything we do.
Life on the river reflects our passion for hospitality and travel. Together, we create memorable guest experiences with genuine care, warmth, and elegance.
Our diverse teams are the heart of our success, united by respect, accountability, and pride. We approach travel as both a privilege and a responsibility, guided by a strong commitment to sustainability and positive global impact. With adaptability, integrity, and dedication to excellence, we inspire each other to dream bigger, achieve more, and grow together.
Your profile
Curious and forward-thinking, you embrace innovation and collaborate inclusively across diverse teams, with openness and teamwork coming naturally to you.
Hospitality is at your core, warm, attentive, and professionally presented, you place others’ wellbeing first and approach every task with a positive, proactive attitude.
In everything you do, you stay focused on quality and align your daily work with our broader company goals, contributing to shared success.
Your Responsibilities
- Provide warm, professional service, anticipating guest needs and using personal touches.
- Provide concierge services.
- Perform administrative tasks as directed by the Purser/Hotel Manager: check-in/out for guests and crew, manage exchange rates, postings, billings, questionnaires, custom lists, guest preferences, excursion bookings, and payments.
- Maintain Front Office cashier, cash handovers, currency exchange etc..
- Prepare printed information such as daily programs, menus, and buffet signs, manage all digital communication channels.
- Handle IT devices and office equipment responsibly.
- Replace the Receptionis during holiday rotations.
Specific Requirements
- Handle and follow up on guest requests and minor complaints, escalating to the Purser when needed.
- Use guests’ names consistently in interactions.
- Ensure all guests and crew are onboard before each departure.
- Operate the onboard boutique: sales, pricing, showcase organization, and cleanliness.
- Prepare daily programs, menus, and other printed and digital information channels.
- Maintain impeccable cleanliness of the Front Desk.
- Participate in daily briefings, end/start-of-season preparation, and supply loading.
- Comply with working hours regulations and attend trainings and safety drills.
- Excellent computer and IT skills.
- Actively participate in assigned learning activities, training sessions, and mandatory safety or emergency drills.
- Demonstrate strong proficiency in English, both spoken and written, additional languages such as German, French, Portuguese or Italian are beneficial.
Your future with Uniworld
You’ll join a collaborative workplace where ideas are valued, and responsibility is shared early on. Our ships sail across Europe, giving you the chance to travel and grow through international exposure and cross-functional teamwork.
We offer competitive employment conditions, a modern work environment, and a team culture built on respect and trust. More than that, you’ll be part of a company where your contribution makes a visible impact on our business, our guests, and our shared commitment to sustainable travel.
Note: Due to legal requirements, we can only accept applicants from EU/EEA/CH. We welcome internal and external candidates. The position is based on our European ships.
Skills
R.NETGitHubiOSAndroidWebSocket
