- Salary
- $40k – $45k
- Location
- San Antonio, TX
- Type
- Full-time
- Department
- Insurance
- Education
- High School
- Closing date
- Today
- Source
- Vincere
Description
Customer Service Representative
Job Summary
Seeking a dedicated and organized Customer Service Representative to join a team. This role is ideal for someone who thrives in a business-casual, non-micromanaged environment and is eager to grow within a well-established company. The position involves supporting accounts ranging from 1 to 250 trucks, ensuring accuracy in paperwork, quoting, and database management.
Compensation Package
- Base Salary: $40,000 - $45,000 annually
- Total Compensation: $55,000 - $60,000 annually (including monthly incentives based on book of business)
- Benefits:
- Employee stock purchase program
- Comprehensive training and licensing support (P&C license covered by the company)
- Limited travel covered by the company
Responsibilities
- Review and process paperwork from producers.
- Bind policies and ensure database accuracy.
- Handle applications, quotes, and proof of insurance issuance.
- Collaborate with finance and accounting teams.
- Utilize AMS and EPIC software for daily operations.
- Support accounts ranging from 1 to 250 trucks.
- Maintain a paperless workflow using e-pay systems.
Qualifications/Requirements
- Education: High school diploma or GED required.
- Experience: No prior insurance experience required; candidates from carrier or captive backgrounds are welcome.
- Licensing: Willingness to obtain a P&C license within 60 days of employment (company-sponsored).
- Technical Skills: Familiarity with AMS and EPIC software preferred.
- Soft Skills:
- Dedication to excellence.
- Strong organizational skills.
- Driven and motivated to succeed.
#LI-AM2
Skills
Epic
