- Location
- Four Seasons Tunis, Tunisia
- Type
- Full-time
- Department
- Healthcare
- Education
- Master
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.About the role
The Spa Receptionist welcomes guests proactively and deals with all enquiries. Have a complete knowledge of the treatments, products and services offered and prices of these. assists with scheduling and maximises use of time within the treatment schedule. ensures that all operational procedures, codes of conduct and standards of appearance are observed according to guidelines laid down by operating guides.
What you will do
Partner with guests to deliver a warm, personalized, and exceptional spa experience from arrival to departure.
Coordinate wellness journey by aligning guest assessments and treatment recommendations with therapists.
Collaborate with the spa team to ensure timely communication of guest information and operational updates.
Manage and optimize SPA reservations therapist schedules, and treatment availability to maximize guest satisfaction and revenue.
Drive Seamless reception operation through accurate billing, cash handling, and daily reconciliation processes.
Champion operational excellence by supporting compliance, safety standards, and continuous service improvement.
What you bring
Holder of a university degree or equivalent
At least, one year of experience in luxury or five-star hotels.
Has worked at the reception, and preferably at the Spa reception
Excellent communication skills
Time Management skills
A passion for delivering exceptional levels of guest service
Ability to work independently and as part of a team
Excellent understanding of operating standards
Proficiency in English and Arabic, multilingual is preferred
Masters the different Microsoft programs, mainly Word, Excel and PowerPoint.
What you bring
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Schedule & Hours:
