ECOMMERCE BUSINESS PLANNING MANAGER

We're on the lookout for individuals who are passionate about fashion, think outside the box, and have an eye for innovation.

Unleash your potential with us, and join us as we create joy and excitement in our global community to empower people to express themselves freely through fashion.

The ECommerce Business Planning Manager is responsible for structuring, consolidating and governing the ECommerce business from a financial and planning perspective. 

This role owns the budgeting, financial forecasting and planning backbone of ECommerce, ensuring that numbers across markets, channels and functions are accurate, aligned and reliable. It provides stability, discipline and consistency, enabling informed decision-making and sustainable growth. 

Responsibilities 

A. Budgeting & Financial Planning 

• Own the annual and quarterly ECommerce budgeting process across markets and channels

• Consolidate budget inputs and assumptions from regional and functional teams

• Ensure alignment with Finance on targets, phasing and assumptions

B. Financial Forecasting & Control 

• Maintain and update the financial forecast (including Latest Estimate cycles) and track performance versus budget

• Monitor variances and highlight material deviations and risks in a timely manner

• Ensure financial models, assumptions and methodologies are consistent across markets and channels

C. P&L Governance & Business Reviews 

• Own the preparation and consolidation of monthly P&L reviews, ensuring numbers are accurate, complete and presented with clear commentary

• Support the team in structuring and running business review forums (WBR, MBR, QBR)

• Act as the primary ECommerce liaison with Finance / FP&A, ensuring alignment on reporting standards and submission timelines

• Own planning calendars, templates and submission processes across the ECommerce organisation

• Ensure consistency and accuracy of numbers used in business and leadership forums

D. Business Coordination & Support 

• Provide structured financial insights to support strategic and operational decisions

• Work closely with Finance to ensure ecommerce P&L is accurately reflected in company-wide reporting

• Support performance and leadership teams with validated financial views

• Maintain documentation and version control of planning and financial models

Experience 

• 5+ years in business planning, FP&A, commercial planning or related roles

• Experience working in complex, multi-country retail or ECommerce environments

• Strong background in budgeting, forecasting, Latest Estimate cycles and financial consolidation

• Proven experience preparing and supporting P&L reviews for senior leadership

• Advanced Excel and financial modelling skills

• Experience with BI tools (Power BI or equivalent)

• Familiarity with ECommerce P&L structures and KPI frameworks

• Experience working with or alongside Finance / FP&A teams in a structured planning environment

• Highly structured, detail-oriented and reliable

• Strong sense of ownership and accountability

• Comfortable working with complex data and tight deadlines

• Calm, pragmatic and solution-oriented

• Collaborative and service-minded; supports the business with discipline and clarity

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