Tasting Room Assistant Manager

Description

If you love wine, people, and the art of a truly memorable guest experience, this is the role you've been building toward. St. Francis Winery & Vineyards is looking for a passionate, driven leader to help run one of Sonoma's most beloved wine destinations.

What You'll Do

• Coach and develop a team of Wine Educators to sharpen sales skills and deliver exceptional guest experiences
• Step in as the lead when the Tasting Room Manager is out — running daily staff meetings, overseeing operations, and setting the tone
• Oversee scheduling, group tastings, tours, and special guest experiences from start to finish
• Collaborate cross-functionally with Wine Club, Events, and the Executive Chef's team to drive sales and loyalty
• Manage opening and closing procedures and ensure all staff are properly trained on POS systems and protocols
• Resolve guest concerns quickly and professionally, upholding St. Francis' reputation for world-class hospitality

$68,000 – $78,000 annually | Full-Time, Exempt

Requirements

Who You Are

• 3+ years of wine industry or hospitality experience, with direct tasting room experience a strong plus
• A natural leader who coaches by example and genuinely enjoys developing others
• A guest experience pro — you anticipate needs, build rapport, and turn visitors into wine club members
• Highly organized, calm under pressure, and comfortable managing shifting priorities
• Proficient with POS systems and Microsoft Office
• Available to work weekends and holidays | Must be 21+ | Able to lift up to 45 lbs.

Why St. Francis

• Voted one of the Best Places to Work in the North Bay by our employees 15 years in a row
• A cornerstone of Sonoma wine country for decades, with a reputation for exceptional wines and warm      hospitality
• A collaborative team culture where your leadership truly makes an impact
• Beautiful Kenwood setting surrounded by estate vineyards
• A company that invests in your professional growth and development
• Full benefits including health, dental, vision, 401K and more!

Ready to bring your passion for wine and people to a role where both truly matter?  

St. Francis Winery and Vineyards is an equal opportunity employer, committed to a diverse and inclusive work environment. (EOE M/V/F/D)