Health Care Technician II - Admissions (Broughton Hospital)

Agency

Division

Job Classification Title

Health Care Technician II (S)

Position Number

Grade

MH02

About Us

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

Broughton Hospital is currently accepting applications for multiple Health Care Technicians II to work in the Admissions Office.

This position is responsible for performing a variety of skilled health care activities for mentally ill patients with physical as well as behavioral problems.

As a clinical worker, this employee carries out the admitting process and works under the supervision of a Registered Nurse.

The Health Care Technician II is responsible for data entry and documentation in the patient medical record as well as utilizing both in-person and telephone interactions with patients, families, law enforcement, and external agencies while carrying out assigned duties.

The Health Care Technician II requires knowledge of legal processes pertaining to voluntary and involuntary admissions.

This individual must be able to communicate accurate information in a professional manner with all internal and external customers and work independently as a member of a team.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $32,444.00 - $48,665.00
Recruitment Range: $39,312.00 - $43,302.00

*A Sign-On Bonus of $15,000.00 may be offered to the successful applicant(s) of this posting, contingent on Budget Approval.

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required.

Applicants who possess the following skills are preferred:

• Current NC certification as a Nurse Aide I or Nurse Aide II.
• One (1) or more years of experience working in a Psychiatric, IDD, Substance Abuse, or Neuro-Medical facility.
• Experience working in a hospital admissions office and/or assisting with patient admissions.

These positions are designated as mandatory and must report or stay over during adverse weather events.

Flexibility to work any shift is required.

Available Shifts/Differentials:

First (1st) Shift (7:00 am - 3:30 pm) 5% Weekend
Second (2nd) Shift (3:00 pm - 11:30 pm) 20% Weekday & 25% Weekend

*** 12-hour shifts will be considered upon request ***
 

*ELIGIBILITY FOR SIGN-ON BONUS

To qualify for the Sign-On Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a pro-rated rate.

An employee is not eligible for a Sign-On Bonus if:

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date).
• The employee has previously received a Sign-On Bonus from any State agency.
• DHHS has paid any contract placement or recruitment fees.
• All Sign-On Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire.  
• Additional information regarding the Sign-On Policy can be found here.

ABOUT THE FACILIITY

• Broughton Hospital is one of the three regional psychiatric hospitals with statutory responsibility for operating as part of the Division of State Operated Healthcare Facilities (DSOHF).  With the North Carolina Department of Health and Human Services, we provide help and support to North Carolinians, and their families, experiencing mental illness.  Our hospital serves the western thirty-seven (37) counties of North Carolina, as part of the state's system of care and treatment for persons with mental illness.

SUPPLEMENTAL INFORMATION

• DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
• Positions in the Division of State Operated Healthcare Facilities are subject to pre-employment drug testing and criminal record background checks.  
• The use of tobacco products of any kind, including vapor products, is prohibited from our campuses.  
• All employees are required to adhere to the facility's Vaccination Policy.
• To be considered for employment, an applicant must be in good standing with the Health Care Personnel Registry and other licensing boards/agencies.

COMMUNICATION

• Applicants will be communicated with via email only for updates on the status of their application.  If there are any questions about this posting, other than your application status, please contact the Human Resources Department at Broughton Hospital at (828) 608-4130.

APPLICATION PROCESS

• Be sure to complete the application in its entirety.  Resumes will not be accepted in lieu of completing this application.
• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses.  It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application.  To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.
• Applications must be submitted by 11:59 pm on the night before the closing date.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.  To check the status of your application, please log in to your account.  As of the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants.  The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application.  The State of North Carolina Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.  For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

VETERAN’S AND NATIONAL GUARD PREFERENCE

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their application.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA ACCOMMODATION

• Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals.  As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High School or General Educational Development Diploma

and

one (1) year of related work experience;

or

an equivalent combination of education and experience.

Special Condition(s) for Continued Employment:

• As required, listing as a Nurse Aide I by the North Carolina Division of Health Service Regulation.
• As applicable, listing as a Nurse Aide II by the North Carolina Board of Nursing.
• As applicable, North Carolina Emergency Medical Technician (EMT) certification.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Elizabeth Button Buchanan

Recruiter Email:

[email protected]