Senior Advisor, Field Operations & Surge Management

Job Summary: 

Working under the direction of the Program Director, the Senior Advisor for Field Operations and Surge Management will provide operational leadership, technical assistance, and implementation support across FHI 360 Health Programs, with a particular focus on Francophone Africa, complex integrated health programs, and outbreak response. The Advisor will support field operations, including temporary oversight of country office management; lead the development and implementation of SOPs and operational best practices; and support safeguarding, health and safety, security, and risk management to ensure compliant and effective program delivery. The Advisor will also prepare donor documentation and contribute to key deliverables, lead recruitment efforts for staff and consultants, and coordinate closely with country teams, HQ, government stakeholders, and donors to support the rapid implementation of critical health services and emergency response activities. This is a remote position with regular travels expected in Africa including the Democratic Republic of Congo (DRC). Candidates located in West, Central or East Africa time zones are encouraged to apply.

Accountabilities

• Provides field operations and surge program management capacity to health projects in the field of HIV, Maternal, Newborn and Child Health (MCH), Nutrition, Malaria, Polio, Global Health Security (GHS) including outbreak preparedness and response.
  

• Develops, tailors, and uses program management and operations trackers, protocols, and other tools.
  

• Coordinates with colleagues in various departments including Finance, Procurement, Logistics, People & Culture (P&C), Security, Digital Transformation and Technology (DTT), programming, and technical.   
  

• Develops and/or tailors safeguarding, security, and occupational health & safety protocols, training and other relevant activities with field teams, in close coordination with country leadership and HQ.   
  

• Develop and implement operational plan for complex project or multiple projects, within the given resource and financial constraints.
  

• Act as head of office during assigned deployments, including day-to-day oversight of operational activities in field offices.
  

• Leads and/or support in developing management, staffing sections, and budgets for workplans and proposals.
  

• Drafts and manages local calls for consultants and proposals; leads and/or participates in selection processes; and supports the development of subaward packages and consultant contracts, including coordination of due diligence requirements.
  

• Coordinate new staff and consultants onboarding; plays a coaching and mentoring role for others;
  

• Leads and/or participates in rapid staffing surge preparedness and deployment coordination.  

• Draft and review terms of reference, reports, presentations and other documentation.

• Briefs senior project leadership and HQ on operational strategies.

• Approves field project expenses if granted delegation of authority by FHI 360 HQ, in coordination with field leadership and close monitoring of project budgets.

• Maintains collaborative relationships with donor/client organizations, relevant government agencies, bilateral and other NGOs (non-governmental organizations) and consistently maintained and viewed as a knowledgeable resource in their technical area.

• Performs other duties as assigned.

Applied Knowledge & Skills:

• Ability to manage projects, set realistic priorities, and plan for the successful implementation of activities.

• Cross-cutting competencies in human resources, procurement, logistics, finance, organizational policies and project management.

• General understanding of the organization’s structure, policies and practices, and the impact on one’s own area.

• Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues.

• Promote a collaborative work environment by developing and maintaining productive relationships with colleagues, project teams, donors, partners, consultants, and recipients of assistance.

• Demonstrates good judgment and identify compliant solutions to operational challenges, with little supervision.

Education: **

• Master’s Degree or its International Equivalent in Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.

• Project Management (PM) Certification preferred.

Experience: **

• Requires 12+ years of relevant experience in designing and evaluating applicable programs/services

• Demonstrated experience in USG and global health project management and implementation.

• Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

• Experience working in conflict areas including Eastern DRC preferred. 

• International or Domestic (US) Program Development or Program management preferred.

• English and French fluency required.

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time.

• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 40% - 70%

 **Or an equivalent combination of relevant education and/or experience sufficient to successfully perform the key responsibilities of the job. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

Disclaimer: Note the Compensation Band that appears on the job description is associated with those jobs assigned to the US Salary Structure and employees that are paid from US payroll. The Compensation Band for all national local employees aligns to the Compensation Structure based on the Country location of the job.

The expected hiring salary range for this role is XOF 40,000,000 - 50,000,000 for annual basic salary for national local hire. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget.  For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email [email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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