Platform Control Manager

Platform Control Manager (m,f,d) ID: 286506 Location: Ratingen Role purpose: This role requires comprehensive expertise in access and security technologies, Linux operating systems, as well as knowledge of interface technologies related to access and security services. Using the most advanced technical background platform control services and related technologies, the position ensures compliance of the business of Vodafone markets, using control applications to monitor, grant or revoke access to specific platforms. The purpose of this role is to maintain high availability and reliability of application & infrastructure, support business continuity, which includes 24/7 on-call support, and contribute to continuous improvement. The position ensures the integrity, security and scalability of user platform access control on critical systems (on-prem & cloud derivatives), safeguarding Vodafone`s operational continuity and compliance posture. The Platform Control Manager ensures compliance, operational resilience and seamless integration between business and technology domains. What you will do Operate Security & Access Services platforms completely autonomously and with broad latitude in a complex and changing environment with frequent exposure to brand and revenue impacting incidents System Monitoring & Support: Monitor application and services to ensure up-time and performance; respond to alerts, incidents & service requests, in line with team/department service availability and KPI targets Maintenance Activities: Run scheduled maintenance, patching, and updates to ensure system security and compliance. Documentation: Maintain accurate records of incidents, changes, and configurations for audit and knowledge-sharing purposes. Collaboration: Work closely with operations, network, and application teams to support cross-functional initiatives. Continuous Improvement: Identify opportunities to improve operational processes and contribute to automation efforts. Operational Decisions: Make day-to-day decisions on routine support tasks, such as restarting services, applying minor fixes, and validating system health. Compliance & Standards: Ensure all actions comply with organizational security and operational standards. What sets you apart Linux Administration: Proven hands-on Experience of Linux operating systems administration including file systems, permissions, and process management. Knowledge of access and security programs and services running within VCI Excellent understanding of ITIL & GDPR and SOX Degree in IT (any) or 5 years of experience in enterprise IT, Cloud and UNIX environments Knowledge on Security & Access Services technologies and products Linux Administration: Proven hands-on Experience of Linux operating systems administration including file systems, permissions, and process management. Networking Fundamentals: Familiarity with TCP/IP, DNS, and basic network troubleshooting. Monitoring Tools: Exposure to system monitoring tools and log analysis. Incident Management: Experience in handling support tickets and following escalation procedures. Security Practices: Knowledge of system hardening, patching, and compliance standards. Fluency in English in speaking, reading, writing Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Not a perfect fit? Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. This position can be filled part- or full-time. Your strengths and experience count at Vodafone. We also value diversity and equal opportunities. We therefore welcome applications from people with disabilities and will give them special consideration if they are equally qualified. We are filling this position at Ratingen for Vodafone Group Services GmbH. Would you like to get an overview of all our benefits and opportunities at Vodafone? You can find all the information on myHR. Technology by and for people - it makes everything possible. As part of Vodafone, we support you in a career that pays off. In every respect. It starts with you. It starts now.