Manager, Occupational Health Services

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview

We are seeking a results-oriented Manager of Occupational Health Services to lead our drug screening and occupational health operations for AssureHire. This role is pivotal in ensuring operational excellence, regulatory compliance, and high-quality service delivery across our screening programs. You will be the cornerstone of our compliance efforts, directly influencing the accuracy and reliability of the services we provide to our global client base.

Essential Duties & Responsibilities:

• Direct and optimize all facets of the drug screening department, including personnel and vendor relationships, to maintain elite standards of quality and delivery.
• Develop and implement strategic policies and procedures to ensure the department operates efficiently and in strict compliance with all applicable laws and regulations.
• Provide strategic leadership and mentorship to department staff, fostering a culture of high performance, accountability, and continuous professional development, including hiring, evaluating, and coaching.
• Ensure that all OHS services are administered with high precision and in a timely manner.
• Cultivate and maintain strategic relationships with clients to ensure their drug screening needs are met and exceeded.
• Monitor and analyze key performance indicators (KPIs), such as turnaround times, error rates, and customer satisfaction, to drive operational improvements.
• Drive financial stewardship by developing, forecasting, and managing the department budget, ensuring resource allocation aligns with operational and organizational goals.
• Maintain expert knowledge of industry trends and changes in regulations related to drug screening, proactively implementing necessary process updates.
• Maintain rigorous documentation standards and compliance audits to ensure data integrity and organizational adherence to industry regulations.
• Build and maintain strong vendor relationships, including managing contracts, pricing, and service performance.

Requirements & Skills:

• Bachelor’s degree in Healthcare Administration, Laboratory Science, Business Management, or a related field; 3 years of equivalent leadership experience required.
• Demonstrated experience in a high-growth, compliance-driven environment with a proven track record of managing operations and quality improvement initiatives.
• In-depth knowledge of drug screening regulatory landscapes, industry best practices, and federal/state compliance requirements.
• Exceptional leadership skills with the ability to inspire, motivate, and develop a high-performing team.
• Strong analytical and problem-solving skills with a meticulous attention to detail.
• Excellent communication and organizational skills, with the ability to convey complex information clearly to stakeholders.
• Proficiency with industry-standard computer software and databases used in drug screening.
• Ability to work independently, prioritize effectively, and thrive in a fast-paced environment.

We will disclose intended pay ranges in our job ads for US-based opportunities – This role can be performed 100% remote anywhere in the US. Anticipated Pay Range: $80,000 – $90,000 Annually USD

Total compensation includes US employee benefits and annual bonus eligibility.

Benefits we offer:

• Health, Dental & Vision Insurance *
• 401 (k) + Employer Match *
• Open PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
• STD, LTD & Group Life Insurance
• Paid Parental Leave
• Pet Insurance
• FSA & HSA Options
• Employee Assistance Program

Perks we offer:

• Remote Work
• Career Advancement & Professional Development Opportunities 
• Employee Recognition
• LinkedIn Learning Platform

Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.