Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.

At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.

Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.

What you will have an opportunity to do:

Our Property:

Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.

Our Core Values:

We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.

• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy

We offer a very competitive salary and generous benefits including:

• Low-cost Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with company match
• Commuter and Company-paid Toll Programs

POSITION OVERVIEW

South Seas is seeking an experienced Breakfast & Lunch Server to join the team at Beach House. This full-time, AM position is responsible for providing attentive, friendly, and efficient service to guests during breakfast and lunch while creating a welcoming and memorable dining experience.

The ideal candidate has previous breakfast serving experience, understands the fast pace and timing of morning restaurant service, and is comfortable working in a high-volume hospitality environment.

RATE OF PAY: $12.00 per hour + tips

Schedule

• Full-time, non-exempt position
• Typical shift: 6:00 AM – 2:30 PM
• Works 5 days per week
• Open availability required
• Must be available to work weekends and holidays as business needs require
• Position supports both breakfast and lunch service

ESSENTIAL FUNCTIONS

• Provide friendly, attentive, and professional service to guests during breakfast and lunch.
• Greet guests promptly and create a welcoming dining experience. Accurately take food and beverage orders and enter orders into the POS system.
• Demonstrate strong knowledge of breakfast and lunch menus, including ingredients, preparation methods, specials, and available modifications. Answer guest questions and provide menu recommendations when appropriate.
• Serve food and beverages accurately and efficiently while maintaining proper service standards.
• Monitor tables throughout the dining experience and anticipate guest needs.
• Ensure beverages are refilled and tables are properly maintained throughout service.
• Communicate effectively with culinary team members, supervisors, and other restaurant staff to ensure timely and accurate service.
• Properly handle guest checks, payments, and transactions. Complete opening, running, and closing side work as assigned.
• Maintain clean, organized, and properly stocked service stations.
• Assist with preparing the restaurant for breakfast opening and transitioning the dining room from breakfast to lunch service.
• Maintain cleanliness and presentation standards throughout the restaurant.
• Respond professionally to guest questions, concerns, and special requests.
• Follow all food safety, sanitation, alcohol service, and workplace safety requirements.
• Support fellow team members during high-volume service periods.
• Perform additional duties as assigned by restaurant leadership.

What are we looking for?

QUALIFICATIONS

Education & Experience

• High school diploma or equivalent preferred.
• Must have valid driver's license, motor vehicle background check will be completed.
• Must be 18 years of age or older to hold this role, serving/selling alcohol in the state of FL.
• Previous breakfast restaurant serving experience preferred; upscale resort or hospitality experience is a plus.
• Experience using POS systems preferred.
• Alcohol awareness certification or ability to obtain required (can obtain through South Seas.
• Food Handlers Certification or ability to obtain required (can obtain at South Seas)

KNOWLEDGE, SKILLS & ABILITIES

• Passion for providing exceptional guest service.
• Strong communication and interpersonal skills.
• Ability to build rapport with guests while maintaining professionalism.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to work collaboratively within a team environment.
• Basic math skills for handling guest payments.
• Ability to remain calm and professional during busy service periods.
• Flexible schedule, including evenings, weekends, and holidays.

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods throughout the shift.
• Frequently lift and carry trays, food, and beverages weighing up to 40 pounds.
• Frequently bend, reach, stoop, kneel, and twist.
• Ability to work in indoor and outdoor dining environments in varying weather conditions.
• Ability to safely navigate crowded dining rooms while carrying trays and beverages.

Compensation:

$12.00

-

$12.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.