Site Account Manager - Crushing Solutions

About the role:

We are seeking a commercially focused and customer-driven Site Account Manager to support the growth of Sandvik's Crushing and Screening product range across a defined region.

In this role, you will work closely with customer maintenance and operations teams to maximise equipment performance, reliability and productivity while identifying opportunities to grow aftermarket sales and market share. Acting as the key link between customers, regional sales teams and product specialists, you will provide technical expertise, develop strong customer relationships and deliver value-based solutions that improve operational outcomes.

The position combines technical support, business development and account management responsibilities. You will conduct equipment inspections and product trials, analyse performance data, forecast customer requirements, identify new business opportunities and provide recommendations that drive both customer success and commercial growth.

Working across multiple product lines, you will collaborate with internal stakeholders and industry experts to deliver innovative solutions, support continuous improvement initiatives and contribute to the achievement of revenue and profitability targets.

This is an excellent opportunity for a motivated professional with experience in mining, quarrying, crushing and screening, or heavy industrial equipment who enjoys building customer relationships, solving technical challenges and driving business growth in a dynamic and safety-focused environment.

A little about you:

While we offer training and development, we are looking for someone with the following skills to ensure you are set up for success:

• Relevant trade qualification or tertiary education in a mechanical or engineering-related discipline.

• Minimum 3 years' experience in mining, quarrying, fabrication, heavy industry, or related equipment sectors.

• Experience in a technical support, product support, sales, business development, or customer-facing role.

• Strong understanding of maintenance practices, equipment performance, and reliability principles.

• Ability to analyse data, identify trends, and make sound commercial and technical decisions.

• Excellent communication, relationship-building, and stakeholder management skills.

• Proven ability to identify and develop new business opportunities while growing existing customer relationships.

• Strong problem-solving, planning, and time management skills with the ability to work autonomously.

• Ability to prepare reports, presentations, and customer recommendations.

• Proficiency in CRM systems and Microsoft Office applications.

• Engineering/CAD experience, including basic AutoCAD or Autodesk Inventor skills, is desirable.

• Knowledge of crushing and screening equipment, mining processes, wear solutions, plates, ceramics, and rubber products is advantageous.

• Current driver's licence and willingness to travel domestically and internationally as required.

• Demonstrated ability to work effectively in both local and multicultural environments.

• Commitment to safety, continuous improvement, professionalism, and delivering exceptional customer outcomes.

Why You’ll Love It Here:

• Supportive and Inclusive Culture: Join a team that values collaboration, respect, and diversity.

• Career Development: We invest in your professional growth and create opportunities to advance your career.

• Work-life Balance:  We understand the importance of flexibility.

• Health and Wellbeing: Access to health and wellness programs, including mental health support.

• Leadership Support: Learn and connect with experienced professionals who are invested in your success.

• Family-Friendly Policies: We offer paid parental leave, and other initiatives to support working parents.

• Employee Benefit programs: including discounts program, salary sacrifice options and length of service recognition.

Our commitment to diversity, equity, and inclusion: A place where we are all welcome:

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people.

Sandvik Rock Processing Australia is proud to be a WORK180 Endorsed Employer. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website: Sandvik Rock Processing Australia

The recruitment process:

As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email from Alva Labs to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins afterwards.

Our hiring managers are trained in anti-bias practices, and we use structured interviews to ensure every candidate is assessed consistently.

We aim to be transparent and alleviate the stress of recruitment. If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application.

About Sandvik Rock Processing Solutions:

We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency.

We apply our profound industry expertise in crushing, screening, feeding, loading and wear protection, to bring an unrivalled equipment line-up to the market. This unique offering is underpinned by our expert process knowledge, full range of digital tools, high-quality OEM spare parts, consumables, and life-cycle services.

Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik. In 2024, the group had approximately 41,000 employees, sales in more than 150 countries and revenues of about SEK 123 billion.

Further information

As part of our commitment to safety, we may require national police check and other applicable security, medical, and character requirements for this position.

For more information, please visit https://www.home.sandvik/

How to Apply:

Sounds like the right role for you? Please apply today with your current resume or curriculum vitae.