- Salary
- $18 – $19/hr
- Location
- Ann Arbor, MI
- Source
- Paylocity
Description
Description
The Kensington Hotel is looking for a dependable and skilled Housekeeping Supervisor to join our team! If you have a passion for cleanliness, guest service, and leading a team, this could be a great opportunity to grow your hospitality career.
As a Housekeeping Supervisor, you’ll play an important role in ensuring our guest rooms, public spaces, and back-of-house areas meet the high standards our guests expect. The ideal candidate is proactive, detail-oriented, solution-focused, and comfortable working both independently and as part of a team in a fast-paced hotel environment.
Full-time work is available with a flexible schedule.
We Offer a Generous Benefits Package
- Free meal with each shift, prepared fresh daily
- Discounted bus pass
- Employee discounts on hotel rooms and restaurant purchases
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Pet Insurance
- Employee Assistance Program
- 401(k)
Join Our Team!
If you are a hardworking, dependable hospitality professional who takes pride in creating a clean and welcoming environment for guests and enjoys helping lead a team, we'd love to meet you!
Apply today and become an important part of the team at The Kensington Hotel!
What You’ll Do
- Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back-of-house spaces.
- Ensure housekeeping standards are consistently maintained to provide a high level of cleanliness and guest satisfaction.
- Ensure compliance with hotel safety, accident prevention, loss prevention, health, and sanitation standards.
- Assign daily work to housekeeping associates, taking into consideration special requests, guest needs, and areas requiring additional attention.
- Monitor the progress of housekeeping operations throughout the shift to ensure an efficient and smooth workflow.
- Distribute housekeeping supplies and equipment to associates at the beginning of each shift.
- Monitor inventory and control the use of supplies to help maintain appropriate stock levels and control expenses.
- Maintain accurate Lost & Found records and ensure items are properly logged and secured.
- Respond to guest and housekeeping-related concerns in a professional and timely manner.
- Work closely with housekeeping associates and hotel management to maintain excellent service standards.
- Assist with cleaning guest rooms and other housekeeping areas on an as-needed basis.
- Perform other job-related duties as assigned.
This Is a Hands-On Leadership Role
As a Housekeeping Supervisor, you'll lead by example. When needed, you'll be expected to assist the housekeeping team with cleaning guest rooms and other areas of the hotel.
Housekeeping duties may include:
- Cleaning and disinfecting a variety of surfaces using cloths, mops, sponges, brushes, and cleaning agents.
- Bending, stooping, reaching, and extending arms overhead while performing cleaning duties.
- Stripping and making beds and changing bed linens.
- Lifting and handling bedspreads and other items weighing up to 50 pounds.
Requirements
What We’re Looking For
- Previous housekeeping or hotel experience preferred.
- Previous supervisory or leadership experience is a plus.
- Strong attention to detail and commitment to cleanliness.
- Excellent organizational and time-management skills.
- Ability to communicate effectively with team members and guests.
- A positive, dependable, and professional attitude.
- Ability to work independently while also being a strong team player.
- Ability to work in a fast-paced environment and prioritize multiple responsibilities.
- Willingness to pitch in and assist the team when needed.