Employee Relations Specialist

Agency

Division

Job Classification Title

Agency HR Consultant II (NS)

Position Number

Grade

NC15

About Us

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

This posting is for an Employee Relations (ER) Consultant that is a member of the DHHS Human Resources (HR) Employee Relations (ER) Team. The Employee Relations (ER) Consultant openings are at J. Iverson Riddle(Morganton, NC) and Murdoch Development Center(Butner, NC).The Employee Relations Consultant is responsible for the day-to day administration of the Employee Relations program and maintaining compliance with DHHS guidelines relative to all areas of ER, performance management, ADA accommodation requests, and unemployment issues.

This position requires a high level of professionalism and the ability to handle difficult situations.

Job responsibilities include, but are not limited to the following:

• Administer and communicate the grievance and disciplinary policies and procedures while applying relevant state and federal laws, regulations, and department directives for employees.

• Collaborate with DHHS Employee Relations leadership regarding potential dismissals, demotions, suspensions or other sensitive ER issues; process grievances, advising management and employees on the appeals process, coaching managers for hearings, and providing expert testimony in hearing and court cases when necessary.

• Work collaboratively with management in conducting investigations relating to employee complaints and employee grievances.

• Review disciplinary action documentation, review investigation outcomes to identify problems and assist management with planning corrective actions.

• Serve as the divisional liaison with the NC Unemployment Insurance Program's third party administrator. Coordinate the Employee Assistant Program (EAP) and Performance Management System.

• Provide consultation and guidance for the division’s ADA accommodation process.

•Collaborate in development and delivery of employee relations training for various audiences on topics including investigations, grievance hearings, documentation and conflict resolution.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $55,221.00 - $96,639.00

Recruitment Range: $55,221.00 - $96,639.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Knowledge of the principles and practices of human resources that may include Federal and State laws.

• Knowledge of comprehensive principles and practices of Employee Relations.

• Experience conducting investigations.

• Documented ability to communicate effectively verbally and in writing.

Management Preferences

• Demonstrated experience conducting mediations and/or completion of OSHR’s State Mediation Training

• Preference will be given to applicants who exhibit good judgement and critical thinking skills; diplomatic interpersonal skills; the ability to work independently, as well as part of a team; strong organizational skills; and ability to prioritize tasks in accordance with a high-volume caseload.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Required To Report Onsite

We Will Be Recruiting For 2 Positions With This Post for the Following Locations: J. Iverson Riddle Developmental Center (Burke county) and Murdoch Development Center (Granville county)

About the DHHS Division of Human Resources
The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.

About the J. Iverson Riddle Developmental Center:

The J. Iverson Riddle Developmental Center (JIRDC) is a state-operated Intermediate Care Facility (ICF) in Morganton, North Carolina, serving individuals with intellectual and developmental disabilities from 37 counties in the western region of the state. JIRDC provides person-centered residential care that supports health, independence, and quality of life. Learn more by viewing our video tour (https://vimeo.com/257210529) or visiting Discover Burke County (https://www.discoverburkecounty.com).

About Murdoch Development Center:
Murdoch Developmental Center in Butner, N.C. is the State Developmental Center for North Carolina’s Central region. Murdoch provides services and support to people with Intellectual and Developmental Disabilities (I/DD), complex behavioral challenges, and/or medical conditions whose clinical treatment needs exceed the level of care currently available in the community.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

              

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.

• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION: 

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution and 2 years of experience required; or High school

OR

General Educational Development (GED) diploma and 5 years of progressive experience in Human Resources

OR

An equivalent combination or education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Dreisa Yvonne Johnson

Recruiter Email:

[email protected]