Medical Assistant 2 - Zalik Clinic - Behavioral and Mental Health

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Work Shift

Day

Work Day(s)

Shift Start Time

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Supports all disciplines within department to provide indirect and direct patient care activities. Proactively supports efforts that result in delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Can perform assigned tasks under the delegation of a physician, advanced practice registered nurse, or physician assistant.

Experience

• No minimum experience required

Preferred Qualifications

• 1 year experience in pediatrics, including obtaining vitals, assisting clinical staff with patient care, phlebotomy, and specimen collection procedures

Education

• High school diploma or equivalent 
• Successful completion of a medical assistant training program from an accredited school or a formal medical services training program of the United States Armed Forces or a practical, diploma, associate, or baccalaureate nursing program

Certification Summary

• Certified Medical Assistant (CMA) from American Association of Medical Assistants, Registered Medical Assistant (RMA) from American Medical Technologists, Certified Clinical Medical Assistant (CCMA) from National Healthcareer Association, National Certified Medical Assistant (NCMA) from National Center for Competency Testing, Registered Medical Assistant (RMA) from American Allied Health, or Registered Medical Assistant (RMA) from American Registry of Medical Assistants.
• Basic Life Support (BLS) within 30 days of employment

Knowledge, Skills, and Abilities

• Initial competencies as defined by department must be completed within 3 months of employment
• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment

Job Responsibilities

• Assists in basic delivery of patient care as assigned by licensed professional practitioners, utilizing, and integrating age-appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
• Completes assigned tasks/orders from providers.
• Demonstrates competency during intake process, inclusive of accurate vital signs.
• May be asked to demonstrate competency in, but not limited to, phlebotomy skills, simple medication or vaccine administration, spirometry testing, and performing radiographs under the direction of a physician.
• Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
• Performs multiple, concurrent tasks in frequently stressful and fast-paced environments while maintaining strong internal and external customer service standards.
• Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
• Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait-time boards.
• Understands and complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
• Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

1777-1797 Northeast Expressway

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