The Junior Business Operations Analyst will support day-to-day business operations by assisting with reporting, coordination, documentation, meeting organization, and cross-functional collaboration. This role is ideal for an early-career professional who is organized, detail-oriented, comfortable using Microsoft 365 tools, and able to work with multiple teams to ensure smooth execution of operational activities. 

Key Responsibilities 

• Assist in preparing, maintaining, and publishing business reports, dashboards, trackers, and operational summaries. 

• Use Microsoft 365 tools such as Word, PowerPoint, and Excel to create documents, presentations, spreadsheets, and reports. 

• Coordinate with various internal teams to gather inputs, follow up on action items, and ensure timely completion of operational tasks. 

• Support the planning and organization of meetings, including scheduling, agenda preparation, meeting notes, action item tracking, and follow-ups. 

• Help organize internal events, workshops, team meetings, leadership sessions, and employee engagement activities. 

• Maintain accurate records, documentation, trackers, and status updates for ongoing initiatives. 

• Assist in consolidating data and preparing insights for leadership reviews and team discussions. 

• Support communication and coordination across business, technology, HR, finance, administration, and other support functions as needed. 

• Identify basic process gaps and suggest simple improvements to enhance operational efficiency. 

• Perform other business operations and administrative coordination activities as assigned. 

Required Skills 

• Familiarity with Microsoft 365 applications, especially Microsoft Word, PowerPoint, Excel, Outlook, and Teams. 

• Basic proficiency in Excel for creating trackers, maintaining data, preparing simple reports, and using formulas or basic analysis features. 

• Ability to create professional presentations and documents using PowerPoint and Word. 

• Strong coordination and follow-up skills with the ability to work across multiple teams. 

• Good written and verbal communication skills. 

• Strong attention to detail and ability to maintain accurate records. 

• Good organizational and time management skills. 

• Ability to manage multiple tasks and priorities in a dynamic work environment. 

• Basic analytical thinking and problem-solving ability. 

• Professional attitude, willingness to learn, and ability to take ownership of assigned tasks. 

Qualifications 

• Bachelor’s degree in Business Administration, Commerce, Management, Operations, or a related field. 

• 0–2 years of experience in business operations, administration, coordination, reporting, or a similar support role. 

• Internship or project experience involving reporting, team coordination, event support, or business documentation will be an added advantage. 

Preferred Attributes 

• Self-starter with a proactive and service-oriented mindset. 

• Comfortable interacting with stakeholders across functions and levels. 

• Ability to maintain confidentiality and handle business information responsibly. 

• Adaptable, dependable, and comfortable working in a fast-paced environment. 

• Interest in learning business operations, process improvement, reporting, and stakeholder management. 

Success Measures 

• Timely and accurate completion of reports, trackers, and documentation. 

• Effective coordination with teams and stakeholders. 

• Well-organized meetings, events, and follow-up actions. 

• Clear communication and consistent support for business operations activities. 

• Continuous improvement in operational processes and team support effectiveness.