Valet Manager - Mercedes Benz Pompano Beach

The Valet Manager oversees the valet staff and manages the loaner fleet, ensuring efficient operations and a seamless customer experience in line with AutoNation's standards. This role involves supervising staff, handling reservations, managing inventory, and ensuring proper loaner vehicle usage and documentation.

The Valet Manager is responsible for managing the Valet staff and the loaner inventory/Fleet.  The Valet manager is also responsible for ensuring the department is providing a peerless customer experience in accordance with AutoNation.

What are the day-to-day responsibilities?

• Ensure correct presentation and execution of loaner forms 
• Make customer reservations
• Supervise the staff of loaner car associates/valet representatives 
• Manage fleet of Loaner Vehicles in accordance with Programs 
• Responsible for collecting payment information extended to loan car customers 
• Inventory control of Loaner Fleet 
• Manage Loaner fleet in TDS and maximize efficiency and utilization
• Responsible to recover tolls and fuel usage in TDS
• Informs management and advisors of loaner availability
• Works with advisors to monitor and manage correct loaner usage 

What are the requirements for this job?

• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Two years of customer service experience (preferred)
• Must have a valid driver's license
• Excellent communication skills

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
 

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.