Lead Hand Field Service Technician

Sandvik Mining is seeking a

Lead Hand Field Service Technician

Location: Ontario

Schedule: 14-14 drive-in drive-out (subject to change)

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.

Are you an experienced Field Service Technician with strong leadership skills who is looking for a stable, permanent opportunity with a respected and growing company? We want to hear from you!

Some of the benefits of joining our Field Service team include:

• Ample opportunity for overtime that is paid as per provincial standards
• Tool reimbursement program
• A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
• Paid training and development opportunities
• Company vehicle (depending on assignment)
• Company cellphone
• Support from an experienced network of technicians across the globe
• Opportunities to mentor, lead and develop team members

At Sandvik, the Lead Hand Field Service Technician is responsible for performing advanced troubleshooting, inspection, repair, commissioning and maintenance activities on customer equipment at mine sites and customer locations. This position acts as a technical leader within the service team, providing guidance, coaching and support to technicians while ensuring high-quality service delivery and customer satisfaction.

The Lead Hand Field Service Technician supports customers by recommending technical improvements, identifying opportunities to enhance equipment performance and reliability, and providing advanced technical support to both customers and internal stakeholders.

While searching for the best opportunity for yourself today, we are already thinking ahead of your future tomorrow. So now we challenge you to take it one step further and apply!

What you will be doing

• Perform advanced repairs, inspections, and commissioning of mining equipment.
• Diagnose and resolve complex mechanical, hydraulic, and electrical issues.
• Provide technical support and equipment improvement recommendations.
• Complete service reports, failure analyses, and related documentation.
• Maintain service tools and equipment for safe and effective field work.
• Lead field service activities and provide technical direction to technicians.
• Coach, train, and mentor team members on service methods and best practices.
• Support work planning, task coordination, and quality execution.
• Build strong customer relationships through responsive, professional service.
• Promote safety, teamwork, and continuous improvement.
• Attend on/off site internal and customer facing meetings as requested.

Environmental Health and Safety

• Complies with safety policies and applicable government, customer or industry regulations or requirements.
• Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses. Perform risk assessments (“Take Five”) prior to each task.
• Maintains hand tools and equipment to ensure safe operation.
• Maintains orderly work area and ensures housekeeping requirements are met.
• Attend Environmental, Health and Safety related trainings.
• Wear the required personal protective equipment (PPE) assigned for each task.

What you will bring along

• Relevant trade certification (red seal is considered an asset).
• At least 3 years related experience with mining equipment is considered an asset.
• Previous experience with equipment would be an asset.
• Common Core training is considered an asset.
• Excellent proficiency in reading hydraulic and electrical schematics.
• Demonstrated ability to diagnose, troubleshoot and repair electrical and mechanical issues with mining equipment.
• Previous leadership, mentoring or lead hand experience is considered an asset.
• Strong written and verbal communication skills.
• Computer literacy (MS Office).
• Valid driver’s license and willingness to travel to local mine sites and across Canada as required. 
• Ability and willingness to work varied shifts (as required)
• Must be legally eligible to work in Canada.

In return for your passion and drive we will offer you…

• The opportunity to make an impact on our business performance.
• The opportunity to be part of an ambitious team, in an industry leading business.
• The opportunity to reach your full potential.
• Ongoing development and training.
• An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.

Our Culture

Our core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!

We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

Do you want to learn more?

To learn more about Sandvik, our people and products please visit our website: https://www.home.sandvik/en/about-us/

How to Apply

All qualified persons are encouraged to apply at www.sandvik.com/careers to the Lead Hand Field Service Technician position, requisition #R0095870. While we thank all candidates for their interest, only those considered for an interview will be contacted.

We are an equal opportunity employer which values diversity in the workplace, and we encourage applications from members of equity-seeking groups including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact [email protected] for more information.