Patient Access Associate - Central Scheduling/Financial Clearance (Full-time; days) - LCMC Health Westpark Campus
LCMC Health One
Ā·Yesterday
- Location
- UMC - 2000 Canal St., United States of America
- Type
- Full-time
- Department
- Healthcare
- Seniority
- Entry
- Education
- High School
- Source
- Workday
Description
Your job is more than a job.
šĀ Help Patients Navigate the Financial Side of Healthcareāwith Confidence and CompassionĀ
As aĀ Patient Access Associate ā Financial Clearance, you play a key role in helping patients feel informed, prepared, and supported before they receive care.Ā
From scheduling appointments and verifying insurance to explaining financial responsibility and collecting payments, you help create a smooth experience from start to finish. Your attention to detail and ability to communicate clearly helps prevent delays, reduce confusion, and ensure patients can focus on what matters mostātheir care.Ā
Youāll work closely with patients, providers, and care teams in a fast-paced healthcare environment where accuracy, empathy, and teamwork make all the difference.Ā
š¼ What Youāll DoĀ
Schedule patient appointments and coordinate registrationsĀ Ā
Verify insurance coverage, eligibility, and demographic informationĀ Ā
Create and update patient accounts accurately and efficientlyĀ Ā
Collect and scan required documentation, including IDs, insurance cards, and authorizationsĀ Ā
Explain copays, balances, estimates, and financial responsibility to patientsĀ Ā
Collect point-of-service payments and support financial assistance processes when neededĀ Ā
Resolve registration and work queue errors in a timely mannerĀ Ā
Communicate updates clearly with providers and internal teamsĀ Ā
ā” What Makes You Great in This RoleĀ
Youāre detail-oriented and highly organizedĀ Ā
You can explain complex information in a calm, patient-friendly wayĀ Ā
You thrive in a fast-paced environment with multiple prioritiesĀ Ā
You balance compassion with confidence during financial conversationsĀ Ā
You enjoy helping patients feel informed and supportedĀ Ā
š§ What You BringĀ
Strong customer service and communication skillsĀ Ā
Ability to multitask and problem-solve efficientlyĀ Ā
Comfort working with insurance verification, patient registration, and financial processesĀ Ā
Attention to accuracy and confidentiality in all patient interactionsĀ Ā
š Minimum RequirementĀ
High School Diploma or GED (or equivalent experience)Ā Ā
šÆ Why This Role MattersĀ
Healthcare can feel overwhelmingāespecially when insurance and financial questions are involved.Ā
Your role helps patients navigate the process with clarity, confidence, and support while helping care teams operate more efficiently.Ā Ā
šĀ Make a differenceāone patient, one conversation, one visit at a time!Ā
WORK SHIFT:
Days (United States of America)LCMC Health is a community.Ā
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little ācome on inā attitude is the foundation of LCMC Healthās culture of everyday extraordinary
About University Medical Center
University Medical Center, a world class academic medical center in LCMC Healthās incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the regionās safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Centerās legacy and our vision of becoming the epicenter of medical care, education, and research.
Your extras
- Deliver healthcare with heart.Ā
- Give people a reason to smile.Ā
- Put a little love in your work.Ā
- Be honest and real, but with compassion.Ā Ā
- Bring some lagniappe into everything you do.Ā
- Forget one-size-fits-all, think one-of-a-kind care.Ā
- See opportunities, not problems ā itās all about perspective.Ā
- Cheerlead ideas, differences, and each other.Ā
- Love what makes you, you - because we do
You are welcome here.Ā
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.Ā LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Ā
Simple things make the difference.Ā
1.Ā Ā Ā To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.Ā
2.Ā Ā Ā To ensure quality care and service, we may use information on your application to verify your previous employment and background.Ā Ā
3.Ā Ā Ā To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.Ā
4.Ā Ā Ā To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.Ā
