- Location
- Needham, MA, United States
- Department
- 25000 - Commercial
- Seniority
- Director
- Education
- Master
- Source
- Greenhouse
Description
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
About the Role
The Director, Global Strategic Programs is a commercial leader responsible for converting SharkNinja's commercial ambition into measurable, repeatable outcomes — POS and revenue growth, margin, share, and the efficient investment of our global commercial spend. Operating as a trusted advisor to the Chief Commercial Officer and a key orchestrator of the commercial agenda, this leader aligns strategy, operating model, processes, and AI-enabled capabilities to accelerate value creation across the global commercial engine.
The Director, Global Strategic Programs leads the execution of ACE (the Agentic Commercial Engine) and the broader portfolio of commercial initiatives — commercial intelligence, revenue growth management, category planning, media and social analytics, and international expansion. It requires exceptional commercial acumen, executive influence, and the ability to mobilize Sales, Marketing, Social, Finance, SS&A, and IT to deliver improvements in growth, margin, speed, and decision quality. The Director, Global Strategic Programs drives outcomes not only by solving problems, but by building the durable mechanisms, operating rhythms, and adoption that raise commercial performance across every category, market, and channel.
What You'll Do: Commercial Strategy, Execution, and Growth
Commercial Strategy & Alignment
- Translate the commercial growth agenda into clear programs, workstreams, KPIs, and execution plans tied to POS, revenue, margin, and share.
- Own the commercial action tracker and burn-down — keeping owners, dates, and status current as a single source of truth on execution health across the Marketing and Sales organizations.
- Establish and run the commercial operating rhythms (SCRs, weekly opportunity reviews) that reinforce accountability, transparency, and rapid decision-making.
Lead ACE & Commercial Intelligence
- Drive day-to-day execution of ACE across its workstreams — core OWW, Category Plan to Win, revenue growth management (RGM), and media / social analytics — holding partners and owners to the roadmap and timeline.
- Partner with Palantir, SharkNinja IT, and internal Commercial business teams to deliver the commercial command center build, automate the critical data feeds, stand up durable product ownership, and transition the ecosystem to a sustainable in-house operating model.
- Drive adoption across regions and functions; train teams; close operating-model gaps; and retire legacy manual reporting so reclaimed capacity redirects to forward-looking strategy.
- Ensure every insight becomes a quantified opportunity with a named owner, a dollar value, and an action plan — shrinking time-to-decision from weeks to minutes.
Cross-Functional Leadership & International Expansion
- Organize and facilitate cross-functional commercial problem-solving sessions ('hacks'), workshops, and category growth sessions to unlock priority outcomes.
- Lead and support international expansion execution — the distributor operating model and scorecard, market go-lives, and growth-market readiness.
- Diagnose structural, process, and capability gaps across the commercial organization; design scalable solutions with clear owners and mechanisms.
- Build trusted relationships with senior leaders across Sales, Marketing, Social, Finance / FP&A, SS&A, and Product to resolve friction and accelerate alignment.
Performance Management & Value Realization
- Design and implement KPI frameworks, dashboards, and governance to measure commercial value creation and ROI on the ~$1.5B commercial investment pool.
- Partner with FP&A to cost and track initiatives (clear-down vs. build-back), optimize cross-lever investment, and report realized impact against target.
- Embed standardized processes, operating rhythms, and scalable best practices that strengthen commercial effectiveness market to market.
Skills and Qualifications
- 8+ years in commercial strategy and operations, revenue growth management, commercial transformation, or consulting into commercial organizations.
- Deep commercial acumen across the full funnel — Retail, Amazon / e-commerce, TikTok Shop and social commerce, D2C, media, trade, and pricing / promotion.
- Experience enabling AI- and tech/data-driven commercial decision-making is a requirement; exposure to Palantir Foundry or comparable platforms is a plus.
- Proven track record leading cross-functional commercial initiatives with quantifiable revenue and margin outcomes.
- Strong financial acumen; comfort translating P&L, margin, and investment drivers into commercial levers.
- Expertise in KPI design, commercial operating rhythms (OWW / S&OP-type cadences), and performance governance.
- Exceptional communication, synthesis, executive presence, and the ability to simplify complexity for decision-makers.
- Global and international commercial experience; distributor and expansion-market exposure a plus.
- Consumer products experience strongly preferred.
- Bachelor's degree required; MBA preferred.
How You'll Lead With SharkNinja's Success Drivers
- Rarely Satisfied: You'll challenge the status quo every day, never settling for 'good enough' and always pushing for the next point of growth.
- Progress Over Perfection: You'll help teams move quickly, learn from small failures, and make the incremental moves that compound into commercial outcomes.
- Details Make the Difference: Your attention to detail will ensure opportunities are quantified, owned, and executed.
- Winning is a Team Sport: You'll collaborate across Sales, Marketing, Social, Finance, and IT so cross-functional teams win together.
- Communicating for Impact: You'll deliver clear, honest communication so commercial priorities are understood and supported at every level.
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
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For candidates based in all regions, please refer to this Candidate Privacy Notice.
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
