Parts Sales & Service Representative

PARTS AND SERVICE SALES REPRESENTATIVE

Sandvik Mining is a global leader in equipment, tools, parts, and services for the mining and infrastructure industries, with applications in drilling, cutting, loading, tunneling, and quarrying. Proudly ranked among Forbes Top 50 Global Employers.

Role:

The Parts and Service Sales Representative (PSSR) is responsible for supporting Sandvik customers within a defined sales area or territory by actively promoting and selling parts and services, with a view to expand sales, and to support Sandvik’s customers in as many aftermarket businesses opportunities as possible while ensuring customer satisfaction.

Duties:

• Drive customer satisfaction

• Increase customer and market share

• Drive a good mix of product sales (portfolio)

• Value based sales approach, focus on profitability

• Promote new product ranges

• Collect competitor information

• Channel new business opportunities to the group

• Order Intake Actual vs. Budget/Forecast by customer - submission of accurate budget and forecasting figures

• Grow the revenue per machine

• Pricing consistency

• eBusiness sales growth with assigned customers

• Engage with all stakeholders at customer site

Requirements:

• A technical qualification or equivalent experience

• University (College) degree (desired)
• 3 years customer facing experience in a technical or industrial field

• Knowledge of Sandvik Mining products.

• Sound knowledge and hands-on experience with surface mining equipment, aftermarket products and mining operations.

• Experience in sales and marketing. 

• Valid Zambian Driver's License

• Ability to work under minimum supervision

• Knowledge of Microsoft Office package

• Experience in the mining industry

• Engineering Institute of Zambia membership

• Team Player

A glimpse of our culture

At Sandvik, we believe that a diversity of experience, perspective and background will lead to a better environment for our employees, our business and, therefore, our customers. Visit our stories hub, LinkedIn or Facebook to get to know us better.

You must be physically and medically fit to work in a mining environment, including meeting all customer vaccination requirements.

Application

We look forward to your application and ask you to please make sure that we have it no later than 6th  September 2026. Our recruitment process is open and fair – we welcome all applicants and evaluate every unique application in line with the specified requirements profile to find the best match for the position. Get to know more about Sandvik and apply here

Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity​ with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability.​ To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.