FCC 1.5 Line Manager

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Responsible for ensuring all servicing transactions comply with FCC (Financial Crime Compliance) that focusing
on AML (Anti Money Laundering), CTF (Counter-Terrorist Financing), KYC/CDD (Know Your Customer/Customer
Due Diligence), and Transaction Monitoring review. Serving as Line 1.5 to identify and mitigate the risks of
Financial Crime.

1. AML and CTF officer. To ensure the risk mitigation of money laundering, terrorism financing, financial
system abuse through the implementation of policies, transaction monitoring, investigations, and
reporting in accordance with AML-CTF regulations implemented at FWD Insurance
2. Perform on going data analysis and monitoring. To identify suspicious activity through the FCRM
system, further verify the results of the first phase of the investigation.
3. Quality Assurance and Reporting. Prepare and submit QC results, maintain and manage AML - CTF
compliance documentation.
4. Monitor transactions to earlier understand if there are suspicious patterns or modes of transaction
types.
5. Incident management: reporting and driving the development of action plans with Line 1.
6. KYC/CDD (Know Your Customer/Customer Due Diligence):
 Ensure KYC processes are in accordance with transaction servicing standards.
 Conduct CDD and escalated EDD for high-risk transactions.
7. Training and Awareness:
 Provide AML - CTF training to internal Operations employees.
 Increase awareness of money laundering risks in Operations.