Reconciliation Officer

About the Role

At BOQ Group, we're creating a better way to bank and we're looking for a Reconciliations Officer to join our Finance Operations team on a 12-month Maximum Term Contract. This is a fantastic opportunity to build your experience within a collaborative and supportive team while playing an important role in ensuring the accuracy and integrity of financial transactions across BOQ Group's portfolio of brands.

As a Reconciliations Officer, you'll play an important role in managing the flow of funds across multiple banking and payment systems, ensuring transactions are accurately reconciled and any discrepancies are investigated and resolved. You'll be responsible for completing daily and monthly reconciliations across a range of accounts, payment streams and clearing systems, while identifying root causes, resolving exceptions and working closely with stakeholders across the business to drive positive outcomes.

Over time, you'll become a trusted subject matter expert for your allocated reconciliation portfolio, helping maintain strong financial controls, operational excellence and the integrity of financial transactions across BOQ Group. No two days are the same. You'll develop a deep understanding of your portfolio while monitoring clearing accounts, balancing transactions, supporting month-end activities and ensuring the accurate movement of funds across BOQ Group brands.

This role offers the opportunity to work with a highly experienced team, gain exposure to a variety of banking operations and contribute to the successful implementation and evolution of reconciliation platforms and processes across the Group.

About You

You – our preferred candidate will ideally bring previous reconciliation experience from a banking, operational finance or similar environment but this experience is not necessary.  If you have general banking background & you enjoy working in a role where accuracy, investigation and problem solving are part of your everyday work then this is the role for you!

You're someone who can confidently manage your workload, work independently and remain curious when things don't quite balance. You enjoy getting to the root cause of issues, collaborating with others to find solutions and building strong working relationships across different areas of the business.

Experience working with reconciliation systems, payment processes, settlements, financial operations or general ledger reconciliations will be highly regarded.

Strong Excel skills and an understanding of banking operations, transaction flows and financial controls would also be advantageous.

Most importantly, you'll bring a proactive mindset, a commitment to continuous improvement and a genuine desire to contribute to a supportive and high-performing team. Want to make an impact behind the scenes of banking operations while further developing your reconciliation expertise? We'd love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.