Office Services Lead

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Position Summary:

The Office Services Lead is responsible for the inventory, maintenance, stocking, and presentation of product closets, ensuring optimal supply levels and a clean, organized environment. This role requires a hands-on team player with exceptional customer service skills and attention to detail. As a lead, you will perform all functional responsibilities and provide guidance to ensure high-quality service delivery.

Role Summary

The Storage Captain Lead is responsible for the daily management, organization, inventory
control, stocking, maintenance, preparation, and presentation of assigned product closets and
storage areas.

This role is a visible and integral part of Workplace Operations and requires strong attention to
detail, sound judgment, customer service, inventory discipline, and the ability to lead by example.
The Storage Captain Lead must work closely with internal departments, associates, the mailroom
team, and management to ensure product, supplies, and materials are properly received,
organized, stocked, tracked, pulled, prepared, delivered, and maintained according to the
established process.

This is a lead team position. The associate must be able to perform all core responsibilities of the
role at any time, support team coverage when needed, and help ensure service level expectations
are met

• Key Responsibilities
  Storage and Product Closet Management
  Supply Ordering and Stocking
  Customer Service and Department Support
  Safety and Security
  Team Leadership and Cross-Training
  
  

 

Required Skills and Qualifications

 Experience in inventory, stockroom, mailroom, facilities, office services, retail operations, or
workplace support preferred.
Strong attention to detail and organizational skills.
Strong customer service and communication skills.
Ability to follow process, maintain records, and enforce standards.
Ability to prioritize work and manage multiple requests.
Ability to identify inventory gaps, supply needs, and process issues.
Ability to work independently while escalating appropriately.
Basic computer skills required.
Experience with inventory logs, service requests, or tracking tools preferred.
Ability to cross-train and support adjacent Workplace Operations functions.

Physical Requirements

Ability to stand, walk, bend, lift, push, pull, and move materials throughout the workday.
Ability to lift and transport boxes, product, supplies, and copy paper in accordance with site
safety guidelines.
Ability to perform hands-on stocking, organization, delivery, pickup, and storage tasks.