- Salary
- C$52 – C$66
- Location
- Vancouver, BC, CA
- Workplace
- Onsite
- Type
- Part-time
- Seniority
- Senior
- Experience
- 5+ years
- Education
- Bachelor
- Industry
- Healthcare
- Category
- Healthcare
- Role type
- People Manager
- Environment
- Clinical
- Closing date
- Today
- Source
- iCIMS
Overview
The Unit Supervisor administers and coordinates daily operations of healthcare units, providing leadership to nursing staff and ensuring effective delivery of patient services. Responsibilities include staff supervision, performance evaluations, budget monitoring, treatment plan development, and interdisciplinary collaboration. The role requires a Registered Nurse with current BCCNM registration, Baccalaureate in Nursing, and five years of clinical experience including two years in a supervisory capacity. Must demonstrate leadership, fiscal planning, and clinical expertise in a healthcare environment.
Description
Summary
JOB SUMMARY:Reporting to the Operations Leader, the Unit Supervisor administers, oversees and coordinates the daily operations of the unit(s)/site(s) ensuring the effective delivery of services to the designated patient population. Provides leadership to staff, establishes priorities, and coordinates work assignments and schedules, interviews and selects staff, sets goals and objectives with staff, conducts performance evaluations, provides formal feedback, and makes training/staff development decisions for staff. Develops, implements, monitors and evaluates staff performance measures. Oversees program planning, development, evaluation and quality improvement activities for the unit including ensuring the effective communication and coordination of services provided by the multidisciplinary care team. Interprets, implements, and monitors policies, procedures, and standards related to patient care. Works with PHC and regional representatives to develop standard clinical guidelines for treatment of the designated patient population. Collaborates with other interdisciplinary team members and interfaces with other departments to ensure timely and seamless delivery of clinical services. Monitors unit budget and reallocates resources as required to stay within budget.Leads the development and implementation of treatment plans for patients, initiates and participates in case conferences and conducts comprehensive nursing assessments. Provides ongoing clinical supervision; acts as a clinical resource for members of the multidisciplinary team and promotes collaboration for treatment concerns, continuity of care, and resource coordination.QUALIFICATIONS:EducationRegistered Nurse with current practicing registration with the British Columbia College of Nurses and Midwives. Baccalaureate in Nursing or Psychiatric Nursing is required plus qualifications required of staff nurse in the clinical area. Five (5) years recent, related experience in clinical specialty including two (2) years recent experience in supervisory capacity, or an equivalent combination of education, training and experience.Skills and AbilitiesDemonstrated knowledge and scope of nursing practice and relevant rules and regulations. Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) procedures appropriate for the area of service. Demonstrated leadership skill and ability to organize, oversee and evaluate function of a team. Ability to use evidence-based practice to develop and implement standards of practice that guide work practices and quality and safety improvement initiatives. Demonstrated leadership, mentoring, coaching, facilitation and team building skills. Demonstrated fiscal planning and administration skills. Ability to develop, prioritize and accomplish objectives. Demonstrated interpersonal and communication skills, both written and verbal. Demonstrated critical thinking and problem solving skills. Demonstrated ability to adjust to new or unexpected events and make decisions. Ability to role model conflict resolution strategies and take corrective action. Ability to organize and prioritize work independently. Ability to work collaboratively as a member of an interdisciplinary team. Ability to operate related equipment, including computers. Physical ability to carry out the duties of the position.Assumes overall responsibility for the delivery of patient care within the unit by supervising staff, coordinating or delegating patient assignments and developing rotations/schedules. Monitors unit activities, reviews patient outcomes, recommends improvements and changes to relevant standards/practices to ensure the unit is functioning at optimal levels of quality, safety and efficiency and in line with established organizational targets. Monitors and evaluates staff work performance, sets performance goals/objectives, and defines areas for improvement. Completes performance reviews and plans for assigned staff members, and takes corrective action as necessary. Conducts initial meeting with staff member as part of the PHC Attendance and Wellness Promotion program. Works with Operations Leader and/or Nurse Educator to ensure staff performance and/or attendance improvement plans are implemented, objectives met, and follows up to determine effectiveness. Manages employee relations' issues including assuming responsibility for up to step two of the grievance procedure. Works with Operations Leader or Human Resources toward resolution of issues. Coordinates requests for vacation days, annual vacation planning, special education and other leaves of absence; approves overtime, reviews staffing levels to determine operational requirements. Communicates scheduling changes to others, prepares documentation and forwards for review and approval. Ensures timekeeping records for staff are maintained/processed. In applicable settings, ensures referral, intake, and wait time information is tracked and maintained and provides a forum for staff communication and problem solving through staff meetings. Ensures necessary resources are available or accessible, and delivers related training and orientation requirements. Develops, reviews, revises and provides input into policies and procedures and related work practices to ensure clinical and organizational standards regarding safety, security, confidentiality and clinical care are adhered to. Assumes accountability for ensuring organizational policies and procedures are followed, and changing working practices where required. Provides ongoing clinical supervision, leads unit case reviews, supports care planning and coordinates educational needs. Evaluates effectiveness of therapeutic interventions and communicates changes in the condition of the patient. Acts as a clinical resource for members of the multidisciplinary team and promotes collaboration for treatment concerns, continuity of care, and resource coordination. Identifies staff educational needs in collaboration with the Nurse Educator and Operations Leader to ensure current and competent skill level and staff knowledge. Directs the development of plans for staff education programs, ensures educational plans are implemented by working with Nurse Educator to plan delivery at the staff level, coordinating delivery as required with other organizational stakeholders, and verifying that identified staff learning goals have been met. Presents in-service education services for staff as required. Recruits, interviews, and hires applicants for positions within the unit. Prepares recommendations for final approval by Operations Leader regarding staffing plans both current and future state. Leads on-going program planning, development, evaluation and quality improvement activities that facilitate program goal setting, problem solving, conflict resolution and collaboration. Identifies emerging clinical, operational, and systems issues and is accountable for improving service quality and utilization. Provides reports to the Operations Leader and other relevant stakeholders on various activities of the unit. Monitors, implements and administers budget for staff resources, supplies and equipment establishes and maintains fiscally responsible system for ordering of supplies and equipment. Allocates resources/equipment within available budget. Coordinates overall patient care by facilitating the development and implementation of treatment plans, initiates and participates in case conferences, conducts comprehensive nursing, and provides therapeutic services. Collaborates with others on issues and concerns regarding services and coordination. Assists staff with clinical interventions, therapies and problem solving; provides clinical guidance and information on complex cases, discusses patient care issues, and develops partnerships with other facilities, agencies, and community resources. Monitors and assesses patient's mental and physical state, response to medications and efficacy of treatment plan. Ensures incident reports are completed and monitors reports to establish patterns and develop further quality and safety improvement initiatives. Provides leadership in program quality initiatives by attending committees and ensuring implementation of initiatives; consults with staff regarding current and revised policies and procedures. Analyzes patient demographic and clinical information using a population health focus, synthesizes information to recommend and develop initiatives aimed at health improvement. Monitors and measures health improvement initiatives and reports outcomes. Participates in regional and PHC committees, task groups, and/or community initiatives; provides Program representation and input from a clinical perspective, presents relevant material, acts as advocate for the goals and objectives of the service(s), and promotes optimal support for clients and their families to improve access, integration and coordination of Program services. Maintains statistical records and reports on various activities for the program. Maintains an awareness of current trends and issues through literature review, contact with peers at other organizations, attendance at seminars, workshops, and educational programs. Performs other related duties as assigned.
