Client Insurance Manager

Introduction

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale. 

Overview

This role sits within the Client Insurance department of Artex, reporting to a Team Leader, fulfilling the Client Insurance Manager role on a specific portfolio of clients.

How you'll make an impact

• Responsible for all client insurance and reinsurance administration issues including liaison with the wider insurance team• Contributes to preparation and review of board/committee pack, attends board/committee meetings and presents the insurance section to the Board/Committee• Review of minutes and matters arising following the board/committee meetings• Reviews underwriting and reinsurance programs, checking the appropriate match of incoming and outgoing policies• Prepares and reviews policy wordings• Producing renewal reports• Prepares renewal presentation packs for reinsurers• Reviews and settles all claims and bordereaux• Monitors reinsurance recoveries and liaise with reinsurers to collect outstanding amounts due• Liaise with external parties such as the MFSA, legal advisors and auditors as required• Prepares insurance triangulations/underwriting statistics monthly/quarterly• Obtains and verifies all formal reinsurance documents, slips, cover notes and policies against inwards policy documents• Ensures all new policies, renewals and cancellations are completed in a timely manner• Handles new client enquiries as allocated• Monitors and reviews solvency and capital adequacy and ensures the necessary action is taken to protect clients’ interests where needed• Mentorship of junior members of the team

About you

• CII qualified (or equivalent)• 10+ years’ insurance industry experience• Confident communicator, a reliable team player• Ability to maintain high quality work in a changing environment• A high level of computer literacy, especially Microsoft Office• Mutual regard for our key values; Empathy, Engagement, Excellence, Expertise