Manager, Clinical Operations

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

What You Will Do:

• Manage integration of project team activities, leveraging internal and external resources, expertise and knowledge, along with optimizing CRO resources, expertise and knowledge.

• Provide input on trial level operational strategies for clinical trials from protocol design to the final clinical study report for specified studies

• Provide input into global subject/patient recruitment plans.

• Relationship management between study sites and vendors

• Manage aspects of CRO/vendor identification and the day to day operational management activities of CROs & other vendors including set up, statement of work creation and budget oversight.

• Manage strategic study operations including:  study sites and tracking systems for regulatory submissions, drug supply and use, enrollment of subjects, regulatory document flow, study timelines, all budgetary and financial information, performance metrics, data flow, etc.

• Create and update critical trial-specific documents (for example country specific ICF) and plans

• Support development of compound and protocol level training materials

• Review and provide input into budgets, timelines, and forecasts for assigned clinical studies

• Interface with internal key stakeholders including, but not limited to; Finance, Program Management, Vendor Management, Safety, Accounting, Clinical Supply, Quality Assurance, Data Management, Statistics, Clinical Research, Commercial, Regulatory, Bio Analytical, Medical Affairs; which may include acting as a liaison between groups.

• Provide support for inspection readiness activities and on identification of risks and mitigation plans at the trial level

• Participate in process improvement activities at a trial and department level as needed

Your Profile:

• BS/ BA Degree is required.

• 5+ years of clinical research experience gained with a CRO, Biotech, or Pharmaceutical Company working on Phase 1-4 global clinical trials. 

• 2-3+ years leading aspects of global clinical trials

• Experience working with a CRO

• Strong regulatory knowledge, including Good Clinical Practices (GCPs)

• Strong decision-making, analytical and financial management skills are essential to this position

• Proven ability to foster team productivity and cohesiveness and the ability to operate and execute with limited supervision

• Experience in leading without authority and in multifunctional matrixed and global environments

• Experience mentoring/ coaching others

• Exceptional organizational skills and ability to deal with competing priorities, also strong reasoning and problem-solving ability.

• Strong project planning/ management, communication (written and verbal) and presentation skills

• Experience with protocol, ICF, CRF, CSR development and review.

• Proficient with MS Office Suite (Excel, Word and PowerPoint)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply