Parts Associate

Description

Ideal Hyundai & Frederick Buick GMC in Frederick, MD is looking for experienced Parts Counter Associates to join our parts team! Here at Ideal, we value our employees, and offer loyalty, a great working environment and ongoing training. You must be a team player who can greet and interact with customers to understand their parts & service needs with a warm and friendly persona. We strive to ensure customer satisfaction at the highest level. 

Parts Job Responsibilities: 

• Oversee the parts sales process from start to finish. 
• Communicate with customer on parts status. 
• Communicate with staff and customers in a friendly and professional manner. 
• Be able to read and understand the parts catalog when looking up parts. 
• Answers phone calls, providing price quotes and other information. 
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. 
• Provides high-level service to internal and external customers. 
• Pulls and fills orders from stock. 
• Maintain a weekly bin check to ensure accuracy of stock. 
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. 
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary. 
• Make sure all internal requests for parts are billed on the service repair orders. 
• Receives payment from retail customers or obtains credit authorization. 
• Set up orders for daily shipment, delivery, or pick-up. 
• Ability to lift 50 lbs. 
• Must be dependable. 

Qualifications: 

• Automotive experience and parts knowledge is a plus 
• Flexible work schedule will include some Saturdays 
• High School Diploma or equivalent 
• Ability to work in a fast-paced environment 
• Strong organizational and time management skills 
• Capability to calculate figures and amounts such as discounts, interest, and commissions. 

What We Offer: 

• Medical, Dental, Vision insurance options available
• 401(k) Plan with company match
• Paid Time Off 
• Company-paid life insurance
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services