Case Manager I - Family Support

Overview

Case Manager I - Family Support

Seven Hills Family Services, an Affiliate of Seven Hills Foundation

Pay: $22.00/hour

Support Families. Strengthen Communities. Make an Impact.

At Seven Hills Family Services, we are committed to helping families stay strong, connected, and supported. We’re looking for a dedicated Case Manager I – Family Support to partner with families and individuals with developmental and intellectual disabilities to build meaningful lives in their communities.

If you’re passionate about advocacy, connection, and helping people thrive where they live, this could be the role for you.

About the Role

As a Case Manager I, you will assist in coordinating Family Support services alongside families, team members, and the Department of Developmental Services (DDS). You’ll help create and implement Family Support Plans, connect families to resources, and maintain consistent communication through regular home visits and outreach.

Your work will focus on two key outcomes:

• Building positive and meaningful social connections
• Supporting access to meaningful work and daily activities

Benefits for Full-time employees: 

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25% - 33% Employer match based on tenure. 
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
• Discounted Tuition with College & University Partnerships!
• Tuition Assistance: Reimbursed or prepaid college coursework!
• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!

Work-Life Balance:

• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays 
• Accrued Paid Sick Time

Why Join Seven Hills Family Services?

• Make a direct, meaningful impact on families and communities
• Work in a collaborative, mission-driven environment
• Gain valuable experience in human services and case management
• Opportunities for professional growth and development

If you’re ready to help families build stronger futures and create lasting community connections, we encourage you to apply today.

Join Seven Hills Family Services and be part of something that truly matters.

Responsibilities

Family Support & Coordination

• Assist with intake processes, documentation, and development of Family Support Plans
• Maintain regular contact with families through home visits and ongoing communication
• Help coordinate services that support family stability and independence

Resource Connection & Advocacy

• Identify and connect families to community, educational, recreational, clinical, and respite resources
• Support families in navigating available services and funding opportunities
• Assist in monitoring funding usage and contractual agreements

Skill Building & Empowerment

• Provide training to families on problem-solving strategies and resource utilization
• Create opportunities for peer support among families
• Facilitate skill-building groups focused on social skills, personal safety, boundaries, and job readiness

Collaboration & Community Engagement

• Maintain relationships with schools, employment programs, and social service providers
• Work collaboratively with program managers to ensure timely service delivery
• Participate in committees or councils as assigned
• Utilize community resources to enhance quality of life for individuals and families

Professional Standards

• Maintain timely and professional communication with families and stakeholders
• Participate in trainings and ongoing professional development
• Uphold agency standards for documentation, responsiveness, and service quality

Qualifications

• High School Diploma, GED, or equivalency certificate required
• At least three (3) years of advocacy experience supporting individuals with autism, intellectual or developmental disabilities, or similar populations
• Valid driver’s license (Class C or D)
• Must be bilingual in English and Spanish