IT Technical Specialist – ManageEngine

We are seeking a highly skilled IT Technical Specialist with expertise in ManageEngine, a leading endpoint management solution. The ideal candidate will be responsible for implementing, managing, and optimizing ManageEngine solutions to enhance IT operations, security, and compliance. If you have a passion for IT infrastructure, automation, and endpoint security, and hold a Saudi Residency Visa, we encourage you to apply!Key Responsibilities: 🔹 Manage & Administer ManageEngine Solutions:• Deploy, configure, and maintain ManageEngine Endpoint Central, ServiceDesk Plus, OpManager, ADManager Plus, and other related tools.• Ensure smooth operation and integration with existing IT infrastructure. 🔹 Endpoint Management & IT Security:• Implement best practices for endpoint security, patch management, and software deployment.• Automate IT processes to improve efficiency and compliance.• Monitor, analyze, and resolve endpoint security threats. 🔹 User Support & Troubleshooting:• Provide Level 2 & Level 3 support for ManageEngine applications and resolve technical issues.• Work closely with IT teams to optimize workflows and troubleshoot system performance issues. 🔹 Reporting & Compliance:• Generate reports and dashboards using ManageEngine Analytics Plus to provide insights into IT operations.• Ensure compliance with security policies and industry best practices. 🔹 Continuous Improvement & Upgrades:• Stay updated with the latest ManageEngine features, patches, and updates.• Recommend and implement improvements for better IT service management. Qualifications & Requirements: ✅ Mandatory:• Minimum 2 years of hands-on experience with ManageEngine products (Endpoint Central, ServiceDesk Plus, ADManager, etc.).• Saudi Residency Visa (Iqama) – Must be valid and transferable.• Strong knowledge of IT Infrastructure, Active Directory, Windows Server, and Endpoint Security.• Experience in patch management, software deployment, and IT asset management.• Excellent problem-solving and troubleshooting skills.• Strong communication skills in English (Arabic is a plus). ✅ Preferred:• IT certifications in ManageEngine, Microsoft, ITIL, or Cybersecurity.• Experience in scripting (PowerShell, Python, or Shell) for automation.• Knowledge of cloud platforms (Azure, AWS, or Google Cloud).  Why Join Us? 🌟 Work with cutting-edge IT management solutions.🌟 Competitive salary & benefits.🌟 Opportunity for career growth and professional development.🌟 Be part of a dynamic and innovative team in Saudi Arabia. 🚀 If you’re an experienced ManageEngine specialist with a valid Saudi residency visa, apply now! 📩 How to Apply? Send your updated CV to [email protected] with the subject line “ManageEngine Specialist – Saudi Arabia”.