Head Receptionist – Luxury Country House Hotel

We’re pleased to be supporting an excellent opportunity within a beautiful country house hotel set in the Hampshire countryside. Known for its elegant interiors, warm hospitality, and high standards of service, this property offers a refined yet welcoming guest experience.

As Head Receptionist, you will act as the number two to the Reception Manager, playing a key role in leading the front office team and ensuring every guest receives a seamless and memorable stay. Working alongside a small, dedicated team, this is a great opportunity for someone looking to step into a senior front office position within a well-regarded hotel.

Due to the hotel’s location, having your own transport is essential.

You’ll be wondering what’s in it for you as the Head Receptionist…

• £26,500 to £27,500 per annum plus £1,500 service charge
• Working 40 hours per week
• Varied shift pattern (6am to 2pm, 2pm to 10pm, or 12pm to 8pm)
• Excellent training and career progression opportunities
• Supportive management team that encourages growth and development
• Company pension scheme
• Employee discounts
• Free on-site parking

Responsibilities as the Head Receptionist…

• Supporting the Reception Manager in the day-to-day running of the front office
• Leading by example to deliver warm, professional, and efficient guest service
• Handling guest enquiries, requests, and any issues with confidence and care
• Assisting with team training, rotas, and maintaining high performance standards
• Working closely with other departments to ensure a seamless guest journey

This is a brilliant opportunity for a confident and personable front office professional who is ready to take the next step in their career within a high-quality hotel environment.

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.

We appreciate that your CV may not be up to date. No problem, send me what you have to [email protected] or look me up on LinkedIn and send me a message there!