Co Manager - (RT2395)

Job Description:

At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store’s performance, developing top-tier talent, and bringing RaceTrac’s mission to life: making people’s lives simpler and more enjoyable.

What’s In It for You?

• Competitive pay and performance-based incentives
• Promotion potential – many of our General Managers were Co-Managers first!
• Leadership training and development that prepares you for what’s next
• Operate with autonomy while supported by proven systems and tools
• A dynamic, high-volume environment where leadership is hands-on and meaningful
• Full benefits package – including medical, dental, vision, 401(K), PTO, and more!

What You’ll Do

Lead & Develop a High-Performing Team

• Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient
• Mentor and support Shift Managers and team members through training and coaching
• Empower teams by setting clear expectations, providing feedback, and leading by example
• Foster open communication and collaboration across all shifts

Support Operational Excellence

• Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability
• Monitor and manage inventory levels, vendor relationships, and cash control
• Drive promotional execution, ensure food service compliance, and elevate the in-store experience
• Ensure the store is clean, stocked, and aligned with RaceTrac brand standards

Champion Food Safety & Compliance

• Conduct regular food quality checks and coach the team on food safety standards
• Ensure compliance with safety regulations and company policies
• Maintain and organize required documentation for audits or inspections

Drive Results Through Collaboration

• Analyze reports, identify trends, and take action to improve store performance
• Support team scheduling and staffing needs in coordination with the General Manager
• Provide performance feedback and help drive accountability across the team

What We’re Looking For

• 3-5 years of experience in retail, food service, or restaurant leadership
• 1+ year of management experience preferred
• Strong coaching, communication, and problem-solving skills
• Experience in high-volume, guest-focused environments
• Ability to read and act on business metrics such as P&L, labor, and sales

Must Haves for This Role

• High School Diploma or GED, in progress or completed
• Ability to lift up to 50 lbs. and perform physical tasks as needed
• Willing to obtain and maintain food handler and alcohol server permits (if required)

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Responsibilities:

•    Effectively and accurately execute the RaceTrac store plan to ensure brand consistency and enhance guest experience.
•    Foster a Guest-Obsessed culture by rallying team members around a guest-focused approach, implementing strategies to enhance the guest experience, and proactively addressing concerns.
•    Employ strategies to boost spirits during busy and stressful times, creating an enjoyable environment for all guests, team members, and vendors.
•    Foster a food safety mindset within the store through continuous coaching and training on food safety and standards. Conduct regular quality checks to ensure all standards are met or exceeded.
•    Develop sales and marketing strategies, including team incentives, to support food promotions and reinforce a Guest Obsessed culture.
•    Identify compliance gaps and collaborate with regional leadership to ensure all associates and the store meet jurisdictional requirements. Maintain accurate records and communicate them effectively.
•    Responsible for overseeing storewide training by training, supporting, and empowering Co-Managers and Shift Managers to effectively deliver coaching, training, and feedback to associates in alignment with the store's overall strategy and RaceTrac policies.
•    Understand the impact of inventory on RaceTrac and execute all steps of the inventory process, including regular audits and inventory checks. Take necessary actions, such as investigating inventory discrepancies and cash shrink, to maintain control.
•    Analyze sales, margin, shrink, and labor reports to identify improvement opportunities, then establish and clearly communicate corrective action plans to team members, ensuring they understand how their performance impacts business results.
•    Adopt a Guest-Obsessed mindset by regularly visiting competitors to assess the competitive landscape,  encouraging associates to contribute ideas for operational improvements, and sharing key insights with the regional team.
•    Establish regular communication with vendors to discuss orders, delivery schedules, and potential issues. Provide feedback on performance, address areas for improvement, and escalate concerns when necessary.
•    Establish clear communication channels across all shifts to ensure critical information is accurately conveyed to the appropriate staff members.
•    Monitor store traffic closely and create effective schedules at least two weeks in advance, accounting for high and low traffic periods while balancing labor costs.
•    Ensure the accurate and timely execution of payroll, guaranteeing all associates' hours are properly recorded and paid accurately.
•    Proactively use data, such as sales trends, seasonality, and turnover, to determine staffing needs and ensure the store remains adequately staffed at all times.
•    Oversee all written performance management for the staff, ensuring performance conversations are conducted privately, respectfully,  and constructively with all documentation completed and signed.
•    Foster a growth mindset in team members by providing continuous feedback, coaching, and support on their development journey
•    Create an inclusive environment, ensuring all team members feel valued, included, and empowered to bring their whole selves to work.

Qualifications:

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.