Contract Lifecycle Management Business Process Expert

Job Title

Contract Lifecycle Management Business Process Expert

Job Description

As a Contract Lifecycle Management (CLM) Business Process Expert (BPE), you will drive transformative impact to shape and continuously improve the CLM process domain by clarifying requirements, designing and testing smarter processes and tools, and translating business needs into scalable automated solutions that elevate how teams manage commercial contracts.

Your role:

• Drive platform implementation and ongoing process optimization, applying deep process gap analysis expertise to identify gaps and recommend best-practice solutions.
• Partner closely with Global Contracts Capability Experts, Contract Operations, Master Data, IT, and Market & Process Innovation teams to ensure cohesive process and technology alignment.  Collaborate and align applications, data models, and system capabilities with business requirements.
• Provide integration recommendations that support end-to-end business objectives.  Lead and support deployment programs to ensure processes and solutions are implemented as designed.
• Act as a change agent by clearly articulating the impact of new processes and applications to deployment teams.  Own and contribute to deployment materials, guidelines, work instructions, and learning content in collaboration with Philips University and other learning partners.
• Build and sustain communities of practice and subject matter expert (SME) networks to share knowledge, standards, and continuous improvement opportunities.  Influence global stakeholders to adopt standard processes, tracking performance metrics to measure effectiveness and identify areas for improvement.

You're the right fit if:

• You’ve acquired 5+ years of experience in contract lifecycle management, information management, process improvement, technology enablement, or other related field of work.
• Your skills include strong knowledge of order booking, quoting, and CLM tools (e.g. SAP, Apttus, Conga)., and you have knowledge of Salesforce Object Query Language (SOQL) and Structured Query Language (SQL).
• You have a bachelor’s degree in information management, business management/administration, or other technical and business-related fields of study, or equivalent combination of education and above listed experience.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You’re an influential, consultative individual contributor with proven success navigating complex healthcare, sales, and service environments, harmonizing processes into enterprise solutions, shaping technology strategies, driving change across matrixed organizations, and building strong cross‑functional partnerships through exceptional communication and stakeholder management.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.  Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in:

• TN is $93,000 to $147,000.
• MA and WA is $104,000 to $165,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside within commuting distance to the Philips office location in Cambridge, MA, Nashville, TN, or Bothell, WA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.