Product Manager - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

 

Job Description:
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs.

Developer Experience (DevEx) provides enterprise technical standards and common technical services, platforms, and tools that are leveraged by delivery teams across all BofA lines of business. We lead the solution design of those common services, platforms, and tools within our portfolio. With a strong sense of ownership for both personal deliverables and value stream goals, we perform role functions including:

• Improve the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls.
• Advance our technology platforms through innovation.
• Reduce risk and improve quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation.

This Product Manager role requires an experienced leader to unify several programs in the SDLC space, including a replacement of the following capabilities: Source Code Management, Continuous Integration, Release Orchestration. Additionally, this role will be responsible to integrate the Cloud and Container strategies as well as User requested improvements into a single view. This role works closely with stakeholders to understand their needs, and with Products Owners to ensure they are aligned on priorities. They will support and collaborate on financials throughout delivery.

The PM must be able to navigate through Risk/Governance/Legal/Model Risk/GIS reviews and be able to guide the team accurately though these governance execution processes to ensure we deliver responsibly and mitigate risk throughout. This PM will be critical in communicating regular, key updates across bank stakeholders, prioritizing the work, and leveraging their awareness of SDLC processes, architecture and design.

Responsibilities:

• Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
• Communicates the program vision and roadmap to stakeholders, product owners and the teams
• Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
• Provides input into defining business capabilities and aligning them to products or creating new products to support them
• Ensures product availability by partnering closely with demand and capacity teammates
• Develops business cases for new products and additional features for existing products
• Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends

Required Qualifications:

•  Ability to develop frameworks for solving a range of complex problems. Can foresee future problems and define resolutions/new opportunities
• Ability to collaborate with cross business/technology stakeholders. Focuses on how to improve the collaboration capabilities of others.
• Identifies risk/dependencies and quantifies the impact it has on the business/technology and what controls are to be used to resolve
• Ability to track program and multiple value stream variances in order to ensure work aligns with program objectives
• Understands the roles and responsibilities of other teams who participate in the lifecycle and engages as required
• Ability to identify business/technical opportunities (product innovation, cost reduction, process improvement)
• Ability to sets agendas and define artifacts needed for governance forums. And effectively collect feedback from customers and stakeholders to measure the effectiveness of work
• Awareness of architecture and design. Ability to comply with bank standards for information security and business architectures
• Understands and can comply with design, brand and accessibility standards

Desired Qualifications:

• Knowledge of software development / SDLC
• General awareness and understanding of Bank testing practices
• Knowledge of automation and continuous delivery practices.
• Knowledge of data management practices and technologies

Skills:

• Financial Management
• Influence
• Solution Delivery Process
• Stakeholder Management
• Technical Strategy Development
• Agile Practices
• Analytical Thinking
• Collaboration
• Result Orientation
• Risk Management
• Business Acumen
• Business Case Analysis
• Data Management
• Solution Design
• Vendor Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40