DIET AIDE, DIETETIC

Main Responsibilities

• Process new diet orders and ensure changes are accurately updated in the meal lists or diet management system.

• Check and verify patient meal trays for correct diet type, portion, and labeling before distribution.

• Liaise with Nursing and Food Services teams to clarify and coordinate correct diet provision for each patient.

• Handle stock control of nutritional products, including receiving, organizing, labeling, and maintaining cleanliness of storage areas or cabinets.

• Monitor ward stock levels of nutritional products and replenish supplies as required to ensure continuity of patient care (where applicable).

• Conduct periodic stock counts (minimum once monthly) and maintain accurate inventory and usage records.

• Distribute nutritional products to wards or patients as requested and ensure timely and accurate documentation.

• Process billing and related documentation for nutritional products, therapeutic meals, and extra meal orders (where applicable).

• Collate and maintain service records, stock records, and daily reports as required by the services.

• Report discrepancies, unclear diet orders, or operational issues to the Senior Diet Aide (where applicable) or Head of Dietetics & Food Services for further action.

• Ensure compliance with hospital hygiene, food safety, and infection control standards.

• Gather and submit patient feedback or complaints to the Senior Diet Aide (where applicable) or Head of Dietetics & Food Services for review.

Other Duties and Responsibilities

Perform any other responsibilities assigned by immediate superior or hospital management.

​REQUIREMENT/QUALIFICATION
 

Education:

• Minimum SPM qualification or equivalent.

• Certificate in food services, healthcare support, or related fields are an advantage.

Knowledge and Experiences:

• Experience in hospital food service, catering, or healthcare support is preferred.

• Basic understanding of hospital diet types and meal service workflows.

• Knowledge of hygiene, food safety, and documentation requirements.

Skills & Competencies:

Special skills required

• Ability to follow instructions and perform tasks accurately under supervision.

• Basic knowledge of food handling, hygiene, and safety practices.

• Strong attention to detail in diet order processing, meal tray verification, documentation, and record-keeping.

• Good communication, teamwork, and collaboration skills with Dietitians, Nursing staff, and Food Services teams.

• Strong organizational and time management skills to handle multiple daily tasks efficiently.

• Basic problem-solving skills to address unclear diet orders, stock discrepancies, or service issues.

• Ability to work cooperatively in a fast-paced healthcare environment.

   Personal Attributes:

• Reliable, courteous, and professional.

• Team-oriented with a positive and service-minded attitude.

• Committed to patient care and quality service.

• Respectful and calm under pressure.