- Salary
- $21 – $23
- Location
- Philadelphia PA (Cookie Lab)
- Workplace
- Onsite
- Type
- Full-time
- Department
- Field
- Seniority
- Manager
- Experience
- 1+ years
- Source
- Lever
Description
CookieLab is Insomnia Cookie’s experiential concept store designed to let Insomniacs (our Customers) peek inside our creative process and do some “cookievation” of their own! Located in the Italian Market neighborhood of South Philly, our store is part science lab, part speakeasy, part event space and is a unique experience unlike no other. Presently we are seeking a guest-centric, outgoing Assistant Bakery Manager (Events Supervisor) to join our flagship property and help continue our growth and success.
Comp & Sweet Position Perks:
· Pay rate: $21-23/hr + percentage of sales on all food and beverages sold at an event that you execute in CookieLab/The Space.
· a $25.00 per month cellphone data plan stipend.
· excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
· 401K with contribution match.
· 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
· Enrollment in our Cookie College learning/training platform.
· free cookies, awesome swag and so much more!
Job Duties & Position Focus:
· Head Supervisor for all events that are held at The Space and conduct weekly event space showings to potential clients looking to book it out.
· Lead CookieLab and Wharton St store's success as the Manager-on-Duty during scheduled days when General Manager is not present.
· Hire, train, develop, and retain great talent.
· Drive B2B and community sales opportunities.
· Support General Manager with ordering, inventory control and scheduling.
· Maintain organization of all equipment, freezers, prep areas, and dry storage.
What we seek:
· 2+ years of restaurant and/or retail management experience
· 1+ year of experience as a restaurant or store trainer
· 1 year of prior experience with managing an event space
· Experience leading a team of 20+ employees
· Strong Customer Service skill set and experience
· Excellent organizational and time management
· Ability to work evening shifts and weekends
· Ability to hold team members accountable while fostering growth
· Experience in cultivating a people centric sales culture
· Proficiency in computer skills including e-mail, Word, Excel, etc
Skills
ExcelCustomer Service