- Location
- Work@Home USA, United States of America
- Workplace
- Remote
- Type
- Temporary
- Department
- Healthcare
- Education
- Associate
- Source
- Workday
Description
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
The ideal candidate is highly organized, detail-oriented, and skilled at coordinating activities across multiple stakeholders. This role is designed for an individual with a non-clinical associate degree and strong administrative, customer service, operations, or HR support experience who is interested in developing broader business and healthcare operations exposure.
Job title:
Job Description:
Recruiting & Interview Coordination
- Coordinate candidate interviews and hiring activities across Clinical Operations and other business units.
- Schedule interviews with hiring managers and candidates; manage confirmations and candidate communications.
- Assist in maintaining recruiting trackers, interview calendars, and hiring dashboards.
- Support interview panel logistics and collect interviewer feedback.
- Partner with HR and hiring leaders to help candidates move through the recruiting process in a timely manner.
Human Resources Support
- Coordinate onboarding activities for new hires, including documentation and training enrollment support.
- Maintain personnel records, onboarding documentation, and other confidential HR materials.
- Assist with training attendance tracking, completion monitoring, and related reporting.
- Support employee engagement initiatives, recognition activities, and HR-related communications.
- Assist with workforce reporting, staffing updates, and HR projects.
Clinical Operations & Business Operations Support
- Provide administrative support to Clinical Operations leadership and business operations stakeholders.
- Coordinate meetings, agendas, minutes, follow-up notes, and action-item tracking.
- Maintain operational trackers, reports, and documentation repositories.
- Assist with workforce planning activities, staffing reports, and operational readiness initiatives.
- Support governance meetings through preparation of presentations, reports, and meeting materials.
- Coordinate cross-functional projects involving Operations, HR, Training, Quality, Compliance, and Business Excellence teams.
Administrative Support
- Manage calendars and scheduling for key stakeholders.
- Organize electronic files, documentation repositories, and shared resources.
- Prepare presentations, spreadsheets, reports, and process documentation.
- Track action items and follow up on project deliverables.
- Support travel arrangements, event planning, meeting logistics, data entry, records maintenance, and general administrative duties as needed.
Qualifications
Required
- Associate Degree in Business Administration, Human Resources, Healthcare Administration, Communications, or another non-clinical field.
- 1–3 years of administrative, recruiting, HR, operations, customer service, or project coordination experience.
- Proficiency with Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Teams.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to handle confidential information with discretion.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred
- Experience supporting HR, recruiting, healthcare, clinical operations, or business operations teams.
- Experience scheduling interviews or coordinating onboarding activities.
- Experience maintaining reports, trackers, dashboards, or shared documentation repositories.
- Familiarity with Workday or other HRIS systems.
Required Software & Technical Skills
- Microsoft Excel: data entry, sorting/filtering, VLOOKUP/XLOOKUP, pivot tables, reporting, and workforce trackers.
- Microsoft Word: document creation, formatting, correspondence, and process documentation.
- Microsoft PowerPoint: presentations, leadership updates, and meeting materials.
- Microsoft Outlook: calendar management, interview scheduling, email communication, and meeting coordination.
- Microsoft Teams: virtual meetings, chat collaboration, file sharing, and project coordination.
- Workday or similar HRIS: recruiting, onboarding, personnel records, or workforce data management.
- SharePoint and OneDrive: shared document repositories, file organization, and document collaboration.
- Ability to create and maintain reports, dashboards, trackers, and spreadsheets with a high degree of accuracy.
- Experience utilizing applicant tracking systems (ATS) and recruitment scheduling tools preferred.
- Ability to learn internal business, HR, compliance, and operational systems quickly.
- Strong keyboarding, data entry, and document management skills.
Preferred Technical Skills
- Experience with workforce management systems, scheduling platforms, or operational reporting tools.
- Experience supporting recruitment processes within Workday Recruiting or similar platforms.
- Familiarity with Power BI or basic data visualization tools.
- Experience maintaining confidential employee and operational records in compliance with company policies.
Cross-Functional Collaboration
- Professional Communication
- Organization & Planning
- Attention to Detail
- Customer Service Orientation
- Confidentiality & Professionalism
- Project Coordination
- Problem Solving
- Adaptability
Success Measures
- Timely scheduling and coordination of interviews.
- Accurate onboarding and personnel documentation.
- Effective partnership with HR, Operations, and business leaders.
- Timely completion of administrative and project deliverables.
- High level of stakeholder satisfaction and responsiveness.
- Accurate maintenance of operational and workforce tracking tools.
Sagility is an Equal Opportunity Employer/Vet/Disability
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