- Location
- Remote, United States
- Workplace
- Remote
- Department
- IT
- Seniority
- Manager
- Source
- Pinpoint
Description
Sr. Product Manager - Intelligent Workflows
Department: Marketing
Employment Type: Permanent
Location: Remote, United States
Reporting To: VP, Cient and Worker
Description
What that means day-to-day:
Intelligent Workflow Delivery
• Own the delivery of AI-enabled workflow experiences across contractor onboarding,
credentialing, and operator compliance
• Translate the team's AI product strategy into scoped, sequenced workflow projects with
clear milestones and outcomes
• Partner with internal cross-functional stakeholders to ship production-grade experiences
that are explainable, reliable, and measurably better than the flows they replace
• Define and own outcome metrics for each project: cycle time, error reduction,
automation rate, adoption, and safety impact
Contractor Onboarding & Credentialing
• Lead the delivery of intelligent onboarding experiences including smart document
review, credential validation, qualification gap identification, and guided remediation
• Reduce time-to-qualify so safe contractors reach the field faster and operators carry less
manual review effort
• Support global scale, multi-region compliance requirements, and diverse contractor
types
Operator Risk & Compliance Management
• Lead workflow projects for operator-side risk visibility, contractor oversight, and audit
readiness
• Bring ML-driven risk scoring, anomaly detection, and proactive alerts into operator
workflows to shift users from reactive to proactive risk management
• Turn compliance and credential data into clear, trusted insights that drive better safety
decisions
Cross-Functional Project Leadership
• Apply the AI product frameworks, best practices, and guardrails established by the
Principal PM for AI Products
• Surface in-market signal, customer feedback, and project learnings that strengthen the
AI product roadmap
• Partner with the Platform Data PM on the data inputs and quality requirements that
make AI-enabled experiences possible
• Lead change management and adoption, working directly with customers and across
internal cross-functional stakeholders
Key Outcomes (First 12 to 18 Months)
• Delivered 2 to 3 AI-enabled workflow improvements in contractor onboarding or operator
compliance, with measurable reductions in cycle time, manual effort, or risk exposure
• Demonstrated customer outcome gains: faster contractor qualification, higher credential
accuracy, and improved compliance administrator efficiency
• A clear project roadmap that translates the AI product strategy into delivered workflow
value
• Effective delivery partnership with the Principal PM for AI Products, with in-market signal
flowing back to inform the AI roadmap
What you’ll need to be successful:
• 7 to 9 years of product management experience in B2B SaaS, with proven delivery of
complex customer-facing experiences that incorporate AI, ML, or automation capabilities
• Strong project leadership and delivery skills, with the ability to translate strategy into
shipped outcomes
• Strong systems thinking and the ability to map complex multi-party processes and
identify where intelligence adds the most value
• Experience in regulated, compliance, credentialing, or supply chain domains strongly
preferred
• Comfort operating in a matrixed product environment, executing against team strategy
while applying the operational guidance of a principal-level AI subject matter expert
• Deep customer empathy and discovery skills, with a working understanding of
contractor, operator, and compliance administrator needs
• Experience in PE-backed or scale-stage SaaS environments preferred
What you’ll get in return:
- Work with a global team! We have colleagues and customers across North America and overseas.
- Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to build your career.
- Veriforce provides
- 100% paid employee medical and dental insurance
- Monthly contributions to Health Savings Accounts
- A 401(k) match that is immediately fully vested
- Outstanding time off benefits
- Paid time off for volunteer activities
- Remote work