Studio Manager

Description

Orangetheory is a heart rate-based, high-intensity interval training (HIIT) workout that combines science, coaching, and technology to guarantee results. Backed by the science of excess post-exercise oxygen consumption (EPOC), each 60-minute session is designed to charge your metabolism for more caloric afterburn. Our certified coaches lead the way to ensure every member maximizes their potential and achieves More Life.

Every role at Orangetheory supports our mission to inspire and empower members to live longer, more vibrant lives. Whether you're coaching classes or guiding someone through their fitness journey at the front desk, you are part of a team that's transforming lives every day.

Position Summary:

As Studio Manager, you will lead day-to-day operations, sales performance, and staff development for our Orangetheory Fitness studio. You’ll drive revenue, ensure operational excellence, and cultivate a culture of energy, motivation, and accountability. This role requires a dynamic leader with proven sales experience and a passion for fitness and people.

Key Responsibilities:

• Lead and manage all aspects of studio operations, including sales, staffing, scheduling, and facility management.
• Drive studio revenue by executing lead generation strategies, community outreach, and in-studio marketing campaigns.
• Oversee the entire sales process—from inquiry to membership conversion—with a strong focus on performance metrics and goal achievement.
• Recruit, hire, train, and mentor all studio staff to maintain a high-performing, team-oriented environment.
• Conduct regular coaching, evaluations, and performance reviews to develop staff and uphold company standards.
• Plan and execute promotional events, member engagement initiatives, and studio contests to foster a vibrant community.
• Ensure adherence to corporate policies, systems, and brand standards in all areas of studio operation.
• Maintain the highest level of customer service and handle escalated member concerns with professionalism and care.
• Manage studio budgets, including payroll, inventory, cost controls, and vendor relationships.
• Ensure the facility is clean, well-maintained, and fully operational at all times.

Qualifications:

• 2–3+ years of sales leadership and management experience (fitness industry preferred).
• Proven success in meeting and exceeding sales targets.
• Experience managing teams, including hiring, training, coaching, and performance management.
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
• Exceptional communication skills—both verbal and written.
• Tech-savvy, with strong proficiency in Microsoft Office (Word, Excel) and CRM or scheduling software.
• Degree in business, sports management, exercise science, or a related field preferred.
• Flexibility to work varying schedules, including evenings and weekends.

What We Offer:

• Competitive salary and performance-based bonuses
• Major medical benefits for full-time employees
• Long-term & short-term disability insurance and life insurance options
• Complimentary Orangetheory membership
• Employee discounts on apparel and retail
• A passionate, supportive team environment with growth potential