Description

Join Our Team at Boot Factory Outlet – Pigeon Forge!

Every Boot Has a Story. Start Yours Here.

At Boot Factory Outlet, we're proud to be a leader in the western and work boot industry. With more than 20,000 pairs of boots from top brands including Justin, J.B. Dillon, Masterson, Harley-Davidson, Sterling River, and many more, we're looking for enthusiastic, customer-focused individuals to join our growing team.

Whether you're passionate about helping customers find the perfect pair of boots or enjoy keeping merchandise organized and inventory flowing, we have an opportunity for you!

Sales Associate

Our Sales Associates are the heart of our business. They create memorable shopping experiences by building relationships with customers, sharing product knowledge, and providing exceptional service. If you enjoy meeting new people, working in a fast-paced environment, and being part of a supportive team, we'd love to meet you.

What You'll Do:

• Become a "Boot Expert" through our comprehensive training program.
• Welcome customers and provide outstanding, personalized service.
• Recommend products and educate customers on features, fit, and styles.
• Accurately process sales transactions while following cash handling procedures.
• Assist with merchandising, stocking, and maintaining attractive product displays.
• Work closely with teammates to ensure the sales floor is fully stocked and organized.
• Help maintain a clean, safe, and inviting shopping environment.

Compensation:

• Competitive hourly pay
• Opportunity to earn an additional $2–$3 per hour through performance-based bonus incentives.

Stock Associate

Our Stock Associates keep the store running behind the scenes by ensuring merchandise is received, organized, and available for customers. If you're organized, dependable, and enjoy staying active throughout your workday, this role is a great fit.

What You'll Do:

• Receive and unload merchandise shipments.
• Verify carton counts and packing lists for accuracy.
• Organize merchandise in the stockroom and replenish the sales floor.
• Maintain accurate inventory by organizing merchandise by brand, gender, style, and size.
• Ensure merchandise is properly ticketed and displayed.
• Monitor inventory for potential shrink or security concerns.
• Maintain a clean, organized, and safe stockroom by breaking down boxes, disposing of trash, and following all safety procedures.
• Assist with merchandising projects and inventory organization.

Why You'll Love Working Here

Opportunities to Grow

We believe in promoting from within and providing the training and support you need to build a long-term career.

Comprehensive Benefits

Benefits begin on the first day of the month following your start date and include:

• Medical, Dental & Vision Insurance
• Life Insurance
• Short-Term & Long-Term Disability Coverage

Employee Perks

• Free Pair of Boots to get you started.
• Generous Employee Discount with convenient payroll deduction.
• Flexible scheduling to help support work-life balance.
• Early access to earned wages through our Pay Advance program.
• Employee Referral Bonus Program.

We're Looking For People Who Have:

• A passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• A positive attitude and team-first mentality.
• The flexibility to work days, evenings, weekends, and holidays.
• A high school diploma or GED.
• Basic reading, writing, and math skills.
• The ability to work throughout all areas of the store, including the sales floor, stockroom, and registers.
• The ability to safely operate store equipment and perform the physical requirements of the position.

If you're ready to join a company that values hard work, teamwork, and career growth, apply today and become part of the Boot Factory Outlet family!

Requirements

Essential Physical Requirements: 

• Able to lift up to 50 pounds, bending, climbing, reaching, and standing/walking for the entire shift)
• Ability to read, count and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to operate and use all equipment necessary to run the store.